The hotel was nice and we enjoyed the room. My only complaint was that the tv in the room barely worked. The remote buttons had to be pushed many times to get anything done. When using Netflix on the tv, you cannot fast forward or rewind anything because some of the buttons on the remote either don’t exist or have been deactivated. On our final night, we tried watching a movie. We paused to take showers and when we went to resume, it started back from the beginning on Netflix. This is where the lack of working or present buttons to fast forward came into play. Thinking it was the batteries, I went to the front desk around 2am to ask for more batteries. When I got there, nobody was at the desk. I waited a minute or so. Then I walked around the counter and knocked on the “employees only” door. No answer. I walked around to the “employees breakroom” door by the elevators and knocked. No answer. Finally, I used the lobby phone to call the front desk. It rang for at least a minute straight before I saw a man emerge from where the “employees only” door is, looking as though he just woke up from a nap. I hung up the phone and approached the front desk and explained to him (I think his name was David. The “might manager”) my situation. He looked around and finally found some replacement batteries. I returned to the room and tried and the tv still refused to function properly. Also, I tried to use my own ROKU with saved apps but the tv remote doesn’t allow you to change the Input.