Person at the counter was mean, I was in the line and I saw how she treated the person in front of me, and when it was my turn she was the same, so, that means she is always like that, usually the persons at the counter are the most courteous, and when i was checking out 4 hours later, she said I can't check you out 'til tomorrow, 1st time somebody says to me that they can't check you out. I just told her "do it tomorrow" and left the hotel, it's a nice and clean hotel but with this person everything is bad.