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iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juárez hotel with indoor pool, connected to a shopping center

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Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
Lobby
Shower, hair dryer, towels
Indoor pool
Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • Childcare
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Benito Juárez Olympic Stadium - 4 min drive - 3.5 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 24 min drive
  • El Paso International Airport (ELP) - 25 min drive
  • El Paso Union Depot - 18 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can indulge in mani/pedis, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

IStay Delicious - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 120 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?

Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at iStay Hotel Ciudad Juarez?

Yes, there's an indoor pool.

Are pets allowed at iStay Hotel Ciudad Juarez?

Sorry, pets aren't allowed.

Is parking offered on site at iStay Hotel Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM.

Is there an onsite casino at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at iStay Hotel Ciudad Juarez and nearby?

IStay Hotel Ciudad Juarez has an indoor pool and a fitness center.

Are there restaurants at or near iStay Hotel Ciudad Juarez?

Yes, there's an onsite restaurant, iStay Delicious.

What's the area around iStay Hotel Ciudad Juarez like?

IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 6-minute walk from Plaza de las Americas and 17 minutes' walk from Paso del Norte Cultural Center.

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iStay Hotel Ciudad Juarez Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Location
Bed
Upgrade
Lobby
Restaurant

What guests liked

  • Breakfast was consistently described as delicious, good, and excellent. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The place was amazing, hotel staff was friendly. Will stay there again.
Surruge, 2-night trip

10/10 Excellent

Overall good hotel for our short stay.
Johanna, 1-night trip

10/10 Excellent

Excellent place
Jorge, 1-night trip

10/10 Excellent

Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.
Silbia, 3-night trip

10/10 Excellent

It was super nice this was our third time staying here
Luisa, 2-night trip

10/10 Excellent

Lovely staff. Good location
Mariangel, 2-night trip

8/10 Good

The cheaper alternative in Juarez compared to the hotels across the street. Rooms are good, cooked breakfast and nice seating areas. Good deal for the price, but not a honeymoon destination.
Ralf, 3-night trip

10/10 Excellent

Great hotel.
Ernesto, 1-night trip

10/10 Excellent

Loved the staff fantastic place
Saul, 1-night trip

8/10 Good

Staff was very welcoming and professional. Room was clean and AC worked correctly.
Miguel, 1-night trip

10/10 Excellent

I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Selene, 2-night trip

10/10 Excellent

Excelente
Juan, 2-night trip

10/10 Excellent

Great location service clean. Needs new curtains and some renovating but it's nice and comfortable
Victor, 1-night trip

10/10 Excellent

Very helpful personnel very kind and attentive.
Rafael, 1-night trip

10/10 Excellent

Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.
Belem, 2-night trip

10/10 Excellent

Excellent customer service
Esmeralda, 3-night trip

10/10 Excellent

Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.
Maria, 3-night trip

10/10 Excellent

Everything was great
TOMAS, 1-night trip

10/10 Excellent

Great staff excellent service
Armando, 2-night trip

10/10 Excellent

Excelente
Berenice, 3-night trip

10/10 Excellent

Great
Elias, 1-night trip

8/10 Good

The elevators needs air condition, the rooms needs attention, dirty floors, the restrooms needs an extractor or ventilation.
Jose, 9-night trip

10/10 Excellent

Clean
Jesus, 2-night trip

10/10 Excellent

Beautiful. Clean and delicious breakfast
Irene, 2-night trip

10/10 Excellent

Excelente
GUSTAVO, 1-night trip