Convenient hotel for location/transport routes, but some areas need updating (corridors etc)
Rooms are small, but have been updated to HI spec
Air-conditioning in room wasn't working so was very hot
Bathroom required some TLC
Peter
1๋ฐ ์ถ์ฅ
10/10
Danilo
3๋ฐ ์ฌํ
10/10
Stayed for an event within, my 3rd visit. Went all to plan and enjoyable stay.
David
2๋ฐ ์ถ์ฅ
6/10
Feels tired for a standard room. Air conditioning not working and on floor 6 the shower pressure was very poor.
Breakfast is good but food in the bar is mediocre . I had fish and chips.
Howard
2๋ฐ ์ถ์ฅ
10/10
Sharon
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Jodie
1๋ฐ ์ฌํ
8/10
Lovely hotel, friendly staff. Very dated and way too warm.
Great selection for breakfast.
Could do with some repairs and good clean of communal carpets
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Joe
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
We arrived at the hotel to check in and had paid the full price before arriving. Reception then charged ann extra ยฃ108 for parking apparently. We got to the room and the air conditioning was broken. It was so noisy. We were told it wasnโt supposed to be like that and he would try and get us another room. The manager then forgot about us and said we just had to stay in the original room. When I booked the hotel said it had a gym and showed photos of said gym. Upon arrival we were told the gym was removed weeks ago so had to plan to train somewhere else both days while staying in the hotel. The cleanliness wasnโt what we expected. We left the hotel for the full day and when we arrived back nothing had been cleaned. We had no clean mugs for coffee or clean towels. We were over charged and promised a partial refund.
Gemma
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Ian
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Room fine except totally overheated - could not get the temperature down even with the window open and the thermostat on 16 (lowest setting). No fan despite notice saying there was.
Car parking is tight but the real problem was we had to park under the trees - the bird mess was incredible and not easy to get sorted out away from home. Still scrubbing.....
BRIAN
1๋ฐ ์ฌํ
8/10
Martin
1๋ฐ ์ฌํ
10/10
Good location in town
Stephen
1๋ฐ ์ถ์ฅ
6/10
Staff lovely. Public areas are modern and clean. Corridors (carpet), and rooms, are tired. Cracked plastic round basin spongy, probably rotten underneath. Bath panel MDF affected by the water, walls, chairs, carpet marked. Clean but a bit tatty.
Eleanor
1๋ฐ ์ฌํ
8/10
Have used this hotel many times since family moved to Kenilworth. Could do with a bit of a refresh in the rooms and the aircon/heating system is noisy even when switched off. But great staff and convenient for visiting family.
Marian
2๋ฐ ๋ก๋งจํฑ ์ฌํ
8/10
Parking space is limited which is in first come first serve basis. It is better to check in earlier and leave your car there if you stay during peak season or special event.