8/10 Very Good
Sep 11, 2024
The accommodation is beautiful, with top end facilities and decor. But it's difficult to find - the entrance is really hidden and not obvious. Infuriatingly, they ask for a deposit in cash on arrival, which is ridiculous when the room has already been paid for in full online in advance - you should have taken the deposit at the same time! I had no Indonesian cash left and refused to go to a cash machine to take out cash that I would be given back when checking out and then I wouldn't need it because I was going straight to the airport from the hotel! After a while, the lady on reception accepted a range of USD, Malaysian, and Indonesian currency that I had on me.
Jennifer
Jennifer, 4-night trip
Verified Hotels.com guest review