Located near a train station, Best Western Heath Court Hotel is a great choice for a stay in Newmarket. For a bite to eat, guests can check out Bertie's Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace. The helpful staff and location get great marks from fellow travelers.
Languages
English, French
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
38-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.50 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
One of the dining venues
Bar/Lounge
The following facilities are closed on Monday and Friday:
Bar/lounge
Dining venue(s)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for GBP 45.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket
Frequently asked questions
Are pets allowed at Best Western Heath Court Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Heath Court Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Heath Court Hotel?
Check-in start time: 3:30 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Heath Court Hotel and nearby?
Recommended spots to visit include Newmarket Racecourse (1.5 mi) and St. John's College (13.5 mi), along with Ely Cathedral (13.7 mi) and St Catharine's College (14 mi).
Are there restaurants at or near Best Western Heath Court Hotel?
Yes, Bertie's Restaurant offers British cuisine.
What's the area around Best Western Heath Court Hotel like?
Best Western Heath Court Hotel is in the heart of Newmarket, a short 7-minute walk from National Horseracing Museum. Travelers love the hotel's prime location.
Best Western Heath Court Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 9, 2024
Good stay. Our room was cold as the warm air was not
working correctly, also there was no radiator in the bathroom of any kind.
Barry
Barry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Clean, tidy and welcoming hotel
Clean hotel. Some of the elements may be on the verge of being outdated but it’s a clean, tidy hotel in a good location. Staff were professional and cheery. We stayed on a very blustery night but room must be soundproofed and we both slept well. Downstairs in the bar and restaurant area again it’s clean and welcoming.
Miss M
Miss M, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Nov 27, 2024
Good car parking and location
Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Dawn
Dawn, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 22, 2024
OPM
OPM, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
MICHAEL
MICHAEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
MC
Huge room and was very comfortable
Michelle
Michelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Gary
Gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Huge comfortable room.
Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Rachel
Rachel, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Sat 9th Nov
The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many
The hotel was very expensive
£13 for two Ham sandwiches with cheese. Really expensive
The staff were great. They are governed by the prices
But you really need a Reality check
Its a Piece of bread with cheese gratings
The crisps were aldi standard
I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box
I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue
Oh and the toilet was blocked all day in the bar area
Staff were told but was still blocked until Sunday
( sunday is more expensive for call outs ) if thats what was needed
If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Nice hotel, bad carpark
On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
dave
dave, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
The room was fine very clean.
It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
We had a great stay . The staff were friendly and helpful
Patricia
Patricia, 6-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2024
oliver
oliver, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
MRS NM
MRS NM, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Good stay, room was nice and clean, service was very good
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 18, 2024
Mr mark whitehouse
Mr mark whitehouse, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
Steven
Steven, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 8, 2024
The standard room is way too small.
Anderson
Anderson, 15-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Lovely clean hotel
Great stay, loved this hotel. Would love to go back.
Mabel
Mabel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 30, 2024
My safe didnt work. So they changed my room with no hassle