They were great. Was able to get me and my family in for 2 nights because our other hotel Hampton A/C broke and they would not fix. Hyatt was so much better and had more food and shopping to get to quickly.
Nicholas
Nicholas ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Tandra
Tandra ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 29์ผ
janel
janel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 27์ผ
Excellent service
The staff went over and above to accommodate us in an unexpected stay due to a cancelled flight. All the way down to the van driver that took us to the airport, the kindest, most outgoing staff and we are so thankful.
Hope
Hope ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
Comfortable, large rooms, great breakfast
The hotel is clean, quiet, comfortable, with an airport shuttle and a good breakfast.
Mildred
Mildred ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 20์ผ
Nathaniel
Nathaniel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
It was pleasant
The staff was very nice.
The property was initially clean upon arrival but there was trash in different areas of the hotel. The elevator, the front entrance and the parking lot
Theresa
Theresa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Chris
Chris ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 18์ผ
martin
martin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Nena
Nena ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 17์ผ
I had encountered less-than-desirable stays in recent days, so it was a pleasure to find a clean room and a pleasant staff before a long flight home. The shuttle service was particularly appreciated.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 16์ผ
Laura
Laura ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
My stay
Great location for an event we went to. Website states hotel has restaurant and microwave in room, which it doesn't have. Staff was lovely and room was great.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
Nice place: No Hot Showers, Breakfast runs out.
Hotel was amazing. Free 2 water bottles daily. Huge room. Lots of room to walk around change and relax. However No Hot Showers, Daily Parking Fees & Breakfast always runs out with one person named Anita working in the kitchen. We had cold to lukewarm showers for three days. We had complained to Cheryl who was the assistant general manager and she told me she would take care of it. When we came back and took showers again, no improvement. The shower handle stopped at an angle and Cheryl said it was in every hotel room. Our shower handle did not proceed all the way down and only stopped at borderline cold and borderline warm. Though we complained again at checkout, it was more important for Cheryl, the assistant General Manager to be right and us to be wrong and though she said she would check again and that the problem maybe with plumbing, we left unhappy. When we checked in, there was no mention or sign of daily parking fees. We only happened to find out because many of my friends booked brief hotel rooms in the same hotel as me and they told me-the front desk neglected to do so. Furthermore, breakfast was fancy in those Le Creasuet pots but not enough to meet the demands of the hotel residents. Saturday morning-food ran out and we had to wait 10-15 minutes because Anita was the only one working in the kitchen. She did a great job but was getting frustrated with people like me asking for breakfast. She then decided to put the eggs in our plates as if we were children :)
Safeer
Safeer ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 30์ผ
Convenient and comfortable stay
Overall, I had a good stay at the Hyatt Richmond Airport. The hotel is clean, the staff were courteous, and the location is very convenient, especially for early or late flights. The amenities were decent โ the room was comfortable, and the common areas were well-kept.
Breakfast was just okay โ nothing special, but enough to get you started for the day. I did find it a bit inconvenient that there were no toothbrushes.
Still, the stay was comfortable and I would consider booking again for the convenience and overall quality.
Glessie
Glessie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 28์ผ
Paul
Paul ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Dustin
Dustin ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Clean, friendly staff
Nora
Nora ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 22์ผ
What stay? You all oversold your hotel and gave my room to someone else. On top of that you still managed to charge my credit card for the stay. As a frequent business traveler I have never in my over 30 years of traveling ever had someone sell my room and leave me with no where to stay. I will never visit you or Hyatt Place ever again. And the response from the person at the front desk when asked where I was suppose to sleep tonight was a resounding...and I quote "Not my problem. Please leave now".
Aimee
Aimee ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 22์ผ
Leon
Leon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 22์ผ
Courtney
Courtney ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 18์ผ
They were cleaning the rooms at night which was weird. Breakfast as sub par. And shower door was horrible