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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention center, near Chiang Mai Night Bazaar

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds
Outdoor pool
Lobby
In the heart of Chiang Mai, The Empress Hotel Chiang Mai offers a tranquil oasis with shopping on site and two restaurants serving Thai cuisine. Unwind in the sauna or steam room, indulge in a massage, and connect to WiFi while exploring the garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $67
includes taxes & fees
$62 per night
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Private bathroom
Bidet
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bidet
Hair dryer
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 4 min walk - 0.4 km
  • Chiang Mai Night Bazaar - 16 min walk - 1.4 km
  • Tha Phae Gate - 4 min drive - 2.3 km
  • Warorot Market - 4 min drive - 2.1 km
  • CentralPlaza Chiang Mai Airport - 6 min drive - 4.3 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). Guests can indulge in massages, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

At a glance

DONE

Hotel size

    • 375 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle from 6 AM to midnight*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?

Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Empress Hotel Chiang Mai?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Empress Hotel Chiang Mai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Empress Hotel Chiang Mai?

Yes, there's free self and extended parking.

Is airport shuttle service offered by The Empress Hotel Chiang Mai?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.

What are the check-in and check-out times at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.

What is there to do at The Empress Hotel Chiang Mai and nearby?

The Empress Hotel Chiang Mai has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The Empress Hotel Chiang Mai?

Yes, there are 2 onsite restaurants, featuring Thai cuisine.

What's the area around The Empress Hotel Chiang Mai like?

The Empress Hotel Chiang Mai is in Chang Khlan, a short 16-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

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The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

good place
good value good food good service
Jim, 1-night trip

8/10 Very good

Stayed here during a 1-week trip to Chiang Mai. The staff was very friendly and accommodating. The rooms aren't the fanciest and somewhat out of date. The gym was sparse and a bit run down. We enjoyed the pool and ample breakfast options. We loved the location that was easily walkable to the markets around Old City but not in the heart of business. Overall a good value!
6-night trip

8/10 Very good

Nice and convenient hotel, lackluster restaurant
The hotel is a bit dated but comfortable. Pool and pool area is nice. We booked adjoining rooms because we were traveling with young children. They gave us non adjoining rooms until I protested and showed my hotels.com reservation. They then figured it out. The biggest negative is the hotel restaurant. It is old and dated and doesn't have that good food, especially outside of the breakfast buffet.
Abhishek, 3-night trip

8/10 Very good

Good Service, friendly staff. Need more room keys
Everything was very good. We have work conferences here sometimes. The hotel feels a little old in that they decided to stay classic rather than it is just rundown. It feels a bit on the line for that though. My reason for not giving 5 stars is that there is 1 physical key for the room. So if your spouse/companion/roommate is in the room and asleep, then you have to ask housekeeping to come open the door. You are also expected to leave the key with the front desk when leaving the hotel. The pool felt too chilly in the morning for me, and needed the afternoon sun hitting it for me to use it.
Eric, 5-night trip

8/10 Very good

Pretty nice hotel, occasionally there’s a sewer smell. Shower temperature fluctuates sometimes to extremely hot or cold. The staff was pretty nice and helpful.
Jason, 3-night trip

10/10 Exceptional

Excellent services and high class hotel. My favourite place to stay.
Jacqueline, 2-night trip

8/10 Very good

The location was walking distant to the Night Blazard with many other restaurants options. Transportation and taxi was easy accessible.
Yer, 4-night trip

10/10 Exceptional

Excellent service and amazing place to stay.
Jacqueline, 2-night trip

8/10 Very good

Breakfast service was good but I expected more fresh fruits ;)
Dordaneh, 4-night trip

10/10 Exceptional

Great stay!
Kyanta, 1-night trip

10/10 Exceptional

I would definitely stay again!
Evelyn, 2-night trip

10/10 Exceptional

Excellent hotel…rooms, service pool area and staff were amazing
Sheldon, 4-night trip

10/10 Exceptional

Pound for £ , this has got to be one of the best hotels I’ve stayed in. The room was voluminous The hotel has a large swimming pool. £41 a nigh including breakfast!
Mark, 2-night trip

10/10 Exceptional

Large room, clean, very nice staff.
Marcanthoni, 3-night trip

10/10 Exceptional

Only stayed one night but great experience
Bruce, 1-night trip

10/10 Exceptional

Stayed at the Empress Hotel every time I come to Chiang Mai
an pang, 1-night trip

10/10 Exceptional

The cleanliness is tops! The amenities were superior! It was a very enjoyable stay. I would highly recommend this hotel.
Javier, 1-night trip

10/10 Exceptional

Highly recommended. Excellent services and amazing place to stay with family and friends. Peaceful and friendly atmosphere.
Jacqueline, 2-night trip

10/10 Exceptional

Staff very attentive and friendly. Beds wonderful water hot and breakfast buffet tasty.
Charles Robert, 4-night trip

10/10 Exceptional

Close to the night market, can walk to most everything. Hotel is terrific buy for the $$
Kelly, 1-night trip

10/10 Exceptional

Excelllent
Jacqueline, 1-night trip

10/10 Exceptional

The Empress Chiang Mai Hotel is a beautiful place with an amazing staff!!!
Philip, 1-night trip

10/10 Exceptional

Fair price with absolutely good service, nice and clean rooms , friendly and humble staffs.
Basilo, 3-night trip

10/10 Exceptional

really nice hotels with excellent service
Lawrence, 5-night trip

10/10 Exceptional

Excellent property and service.
Gerald, 5-night trip