Stayed at this hotel 4 or five times previously and was one of my favorites, but no longer. The hotel is very nice with clean rooms but this time was different and here’s the issues:
1. The hotel required more than one night stay. Why is that? More $$$
2. Breakfast was at best fair. The fruit appeared old and was turning black. Two burners (of five) on the “hot” area were not working properly and the meat dishes were way below acceptable serving temperatures. I Spk to the foot manager, who promised to have corrected. It was not corrected, and the food staff could care less.
3. Last night at 9 pm, guests were notified that the water would be cut off the following day, today, 11/8/24, at 9 am until late afternoon. (See attached letter) That’s people are getting up, showering, etc. The hotel cleared out after 9 am. Not surprising. When the reception was asked about such short notice, they got a bit rude. What about the new guests arriving today? Did the hotel also inform them?
In conclusion, I don’t know is going on with this hotel and it isn’t good. We’re not coming back and will monitor the reviews. There are many nice hotels in the Energy Corridor on I 10, but as of today the GQ isn’t one of them at $225/day.