Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, 170150
What's nearby
Pontificia Catholic University of Educador - 4 min walk
General Rumiñahui Coliseum - 8 min walk
La Mariscal Craft Market - 9 min walk
House of Ecuadorian Culture - 11 min walk
Foch Square - 17 min walk
Getting around
Mariscal Sucre Intl. Airport (UIO) - 59 min drive
El Ejido Station - 9 min walk
La Alameda Station - 15 min walk
Universidad Central Station - 27 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Bar Colon - 9 min walk
McDonald's - 7 min walk
Café Colón - 9 min walk
Hamburguesas del Sese - 9 min walk
Ecuaviche - 11 min walk
About this property
Fenix Hotel
When visiting Quito, Fenix Hotel is a great choice to consider. Guests can indulge in hot stone massages and enjoy international cuisine at Bennu Restaurant, which is open for breakfast, lunch, and dinner. A 24-hour fitness center and a bar/lounge are other highlights.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Traveling with children
Children stay free (see details)
Children's menu
Art supplies
What to do
Pool table
Working away
24-hour business center
Meeting room
Conference center (215 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Art gallery on site
Arcade/game room
Banquet hall
Reception hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Heating
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Dining
Bennu Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Full breakfast is offered for an extra charge of approximately USD 5.5 for adults and USD 5.5 for children
Airport shuttle service is offered for an extra charge of USD 67.20 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pet deposit: USD 0
Pets are allowed for an extra charge of USD 16.80 per pet
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Barnard Hotel
Barnard Hotel Quito
Barnard Quito
Barnard Hotel
FENIX HOTEL Hotel
FENIX HOTEL Quito
FENIX HOTEL Hotel Quito
Frequently asked questions
Does Fenix Hotel offer free cancellation for a full refund?
Yes, Fenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fenix Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 16.80 per pet, and there's also a deposit of USD 0. Service animals are exempt from fees.
Is parking offered on site at Fenix Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Fenix Hotel?
Yes, an airport shuttle is available. The charge is USD 67.20 per vehicle roundtrip.
What are the check-in and check-out times at Fenix Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Fenix Hotel and nearby?
Fenix Hotel has a 24-hour fitness center and an arcade.
Are there restaurants at or near Fenix Hotel?
Yes, Bennu Restaurant offers international cuisine.
What's the area around Fenix Hotel like?
Fenix Hotel is in Itchimbia, a short 9-minute walk from El Ejido Station and 4 minutes' walk from Pontificia Catholic University of Educador.
Fenix Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 3, 2023
Very good Hotel
Very clean and safe hotel. Staff is very attentive.
Erika
Erika, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2022
The friendly and professional staff
Juan
Juan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 9, 2022
Close to everything
George
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2022
Excellent for families!
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Alex
Alex, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 5, 2022
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2022
María
María, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2022
Me gustó mucho la atención del personal. Siempre atentos.
Francisco
Francisco, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 23, 2022
There are not too many places to get food at walking distance.
Roberto
Roberto, 5-night trip
Verified Expedia guest review
6/10 Good
Sep 3, 2019
The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Laura
Laura, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Mar 25, 2019
My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
Verified traveler
7-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2018
AOG
AOG, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2018
Very nice inside.
Recently remodled and updated.
Will be staying there again in the future.
Jeffrey
Jeffrey, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2018
Nice hotel close to historic center of Quito, close to the bus station and restaurants.
Comfortable and nice place
Sandra
Sandra, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Mar 29, 2018
Nice Hotel, Inexpensive Taxi Ride to Old Town
This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2017
Much more comfortable when moved to a better room
My stay was satisfiying, room clean n staff was nice n welcoming
Paz
Paz, 6-night trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2017
Everything was excellent only with the check out they can't found my payment they going to charge me double because they told that my reservation was made for expedia
Didimo
Didimo, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2016
Verified traveler
Verified Hotels.com guest review
6/10 Good
Mar 5, 2016
Ok hotel for what it is with friendly staff , big and clean rooms.
Good value
Verified Expedia guest review
8/10 Very Good
Feb 13, 2016
Service was stellar!!!
The service is phenomenal!!!!! With that said, there is ZERO air conditioning available. The staff though brought me a huge fan immediately which was great. I got a bit of altitude sickness and they immediately brought me complimentary cocoa tea. The location is a short cab ride away from the Foch sector which is great for nightlife. A lot of bars and clubs to choose from. The area the hotel is in gets shady at night so I'd suggest cabbing it wherever you go.
Manny
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2016
For a hotel rated as 4 star it does not have aircondition. The restaurant does not have vegetarian options also.
Chandramouli
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2015
Nice hotel to stay when the others were booked
I chose this hotel because the 5 stars hotel were all booked because of a soccer game in Quito. They have a new tower with nice rooms. Would go again with no hesitation
Julian
Verified Expedia guest review
8/10 Very Good
Oct 5, 2015
Business hotel
it was a pleasant stay.hotel is nice and clean
MONICA
Verified Hotels.com guest review
4/10 Fair
Sep 28, 2015
Documentation trip
My husband and I had to go to quito to get some documents in order. The hotel was around where we needed to go that's why we chose it. But I wouldn't stay there again. The room we were in had no air conditioning or heat. Quito has unpredictable weather. The 3 days we were there it was very hot. Our room had only one window facing a busy street from 5am-11pm there was nothing but smog. It was awful because of the pollution in quito. The room was clean and staff was friendly. It also had a nice complementary breakfast, but all this wasn't enough to stay there again.
Paola W.
Verified Orbitz guest review
10/10 Exceptional
Jun 27, 2015
Nice ANd Dashing Place To stay Inn..!!
I arrived On time THe hotel staff is very COoperative.
THey are Very Dependent of Your Needs..
All time active..!!