Fantastic service and a wonderful bedroom in a beautiful hotel with great facilities
Anthony
3๋ฐ ์ฌํ
10/10
sandhya tejaswi
3๋ฐ ์ฌํ
8/10
Johnny
3๋ฐ ์ฌํ
6/10
The architecture & spatial configuration is amazing.
But needs a lot of work to fit the luxury category.
Very very average property
Nayan
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Truly amazing all staff were so helpful
Richard
3๋ฐ ์ฌํ
10/10
Diljyot
2๋ฐ ์ฌํ
2/10
A Disappointing and Misleading "Luxury" Experience
Our stay at the Raj Palace was the most disappointing, so much so that we cut our stay short and moved to a different hotel. While the facility itself was clean and the staff friendly, it fell dramatically short of its 5-star billing.
This hotel markets itself as a 5-star experience in a 200-year-old palace, but the reality is far from the truth. Itโs been poorly maintained and lacks basic 5-star amenities. We encountered issues with inadequate heating, relying on noisy portable heaters instead of proper climate control. The towels, bed sheets all have yellowing vs clean whites and uncomfortable mattress. No HVAC, cold marble floors with no rugs.
The hotel's day trip service is another area of concern. The assigned drivers charge exorbitant rates (Rs. 5000 for half day, Rs. 9000 for full day) and take guests to places where they clearly have connections, pushing tourists towards overpriced activities and products. We felt misled and exploited by this service. Exploring Jaipur independently with an outside taxi proved to be cost-effective.
The hotel boasts numerous awards and accolades, but these seem to be from a bygone era. The decor, wallpaper, and facilities appear outdated and haven't been properly maintained. It's evident that the hotel is clinging to past glories while failing to meet 5 star rating. While the complimentary breakfast was decent, not in 5-star worthy, the cocktails were terrible.
Not Recommend!
Nandith
6๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Nicole
2๋ฐ ์ฌํ
10/10
We had an incredible, amazing experience staying at the hotel. The palace transported you into a long ago era and let you experience what it feels like to live as a Maharaja or one of his royal dignitaries. The staff was super friendly and went out of their way to accommodate our every needs. The food was unforgettable. We still talk about our meal experiences at the palace. A definite bucket list type of experience.
Shaheed
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Jimi
1๋ฐ ์ฌํ
10/10
Fantastic hotel, great helpful staff, couldn't ask for more
Andrew
3๋ฐ ์ฌํ
10/10
The service was amazing. Food was delicious and made custom to my wife's requests for certain dishes. Phenomenal experience!
Jeffrey
2๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Madelene
2๋ฐ ์ฌํ
10/10
Super great service! Stunning palace with great food. Really worth it! Need to come back!