Does W Koh Samui offer free cancellation for a full refund?

Yes, W Koh Samui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at W Koh Samui?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of THB 0 per pet, per stay. Service animals are exempt from fees. Dog exercise areas, food and water bowls, and litter boxes are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at W Koh Samui?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by W Koh Samui?

Yes, an airport shuttle is available. The charge is THB 1800 per vehicle one-way.

What are the check-in and check-out times at W Koh Samui?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at W Koh Samui and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. W Koh Samui also has 2 bars, private pools, and a 24-hour fitness center, as well as spa services, a picnic area, and a garden.

Are there restaurants at or near W Koh Samui?

Yes, there are 2 onsite restaurants, featuring beachfront dining, Japanese cuisine, and ocean views.

Does W Koh Samui have any outdoor private spaces?

Yes, every room features a private pool and a balcony or patio.

What's the area around W Koh Samui like?

W Koh Samui is located a short 12-minute walk from Bo Phut Beach.

W Koh Samui, Koh Samui: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 3, 2025

Amazing place … out of this world 🌎

Anwaar, 2-night trip

10/10 Exceptional

Apr 8, 2025

Nice room .. staff very hulful good beach alot of brogram they do during may stay .. iwill go back for sure and they are very generous ..

Talal Mohammed, 5-night trip

10/10 Exceptional

Mar 21, 2025

Top notch service as always with W hotels. The facility is beautiful, super comfortable and upscale vibe. Very chill, as reflective of koh samui.

Alexandra, 2-night trip

10/10 Exceptional

Jul 11, 2022

Spectacular views, amazing service, beautiful rooms and delicious breakfast!

Elena, 1-night trip

10/10 Exceptional

Apr 18, 2024

Staff was incredibly helpful and friendly! One of the best resort stays I have ever had. Thank you Manager Alex and staff!

Helen, 15-night trip

10/10 Exceptional

May 29, 2024

Their service is very good. The staff here are very friendly, especially the lobby manager Ammie. She is very nice and gives me the feeling that if I come to this city again, I will choose this hotel again.

Lianna, 2-night trip

10/10 Exceptional

Feb 23, 2024

5 days

Probably the best Thai food we have ever had in the upstairs restaurant. The breakfast buffet is only second to Mandarin Oriental. All in all this place is value for money.

Sebastian, 5-night trip

2/10 Poor

Jan 5, 2025

Good location and sandy beach

W’s airport transfer sent us to a wrong hotel which wasted 45min of our valuable time. Then we both got food poisoning at Nomu restaurant. We ended spent entire vacation in our room. This is a big disappointment as we looked forward to this Wedding Anniversary celebration. W Samui got a lot of work to do regarding the basic stuff like food and beverage and services.

Daniel, 2-night trip

10/10 Exceptional

Jul 27, 2022

Fantastic resort with a great beach

Stayed at this hotel for few nights as a family of 4 in 2 rooms and really enjoyed it. Each room has its own pool which is wonderful, the beach is very exclusive and you can watch the sunset with a cocktail in hand. Breakfast was superb and staff very friendly. Only issue we found was the limited choices of restaurant since they are a bit short staffed, and the only restaurant available for the evening was rather pricey, but on the flip side it “forced” us to explore restaurants outside the resort

Hayati, 5-night trip

2/10 Poor

Aug 18, 2025

NOT A 5 STAR RESORT

The W Koh Samui is nowhere near a real 5-star hotel. Service is basically non-existent, management is poor, and the facilities do not match the price they charge. On the beach, there is no one to assist you: no staff to hand out towels, no one taking food or drink orders, nothing resembling proper luxury service. Breakfast is chaotic — far too few tables for the number of guests, and most mornings we couldn’t even find a place to sit. The same issue happens at the pool: it is very small with a ridiculous number of sunbeds compared to the number of rooms. With two children, we often ended up without a single sunbed available. Activities are also poorly handled: we wanted to rent a kayak, but only one was working while all the others were broken. We tried to book a table at the Japanese restaurant inside the resort and they couldn’t even accommodate us, another sign of bad organization. Overall, the service is terrible, far from what you expect from a 5-star property. The only positive note is the girl at reception, who was helpful and genuinely kind. Apart from her, the entire place feels more like a mediocre 4-star at best. I would not recommend this hotel to anyone looking for a true luxury experience — it simply doesn’t deliver.

fabrizio, 4-night trip

10/10 Exceptional

Dec 13, 2022

Exceptional service

We had a wonderful time although some days were rainy. Service was exceptional, the room was big and indulging, the gym was great, and we were happy that the hotel's chef accommodated our food requirements as vegans.

Hod, 6-night trip

8/10 Very good

May 19, 2024

Need to do better work on cleaning the Villa

oron, 3-night trip

2/10 Poor

Jan 5, 2025

We booked this hotel for my wife's birthday, we paid thousands of dollars in advance (~8K $), a week before our holiday we had a tragedy in our family ( my brother in law had passed away from a sudden illness ). I cancelled my vacation and ask the hotel to consider the family tragedy and refund my vacation or at least reschedule it. ooh ,they used very polite language but bluntly refused to give me any of my money back. So they might be a Fancey hotel but with zero compassion and all their fancy language is a façade to their greed.

Reuven, 5-night trip

8/10 Very good

Aug 19, 2024

W not as wonderful

Great view of the beach, great BF selection and nice private pool villa. We had inclusive package of cocktails, spa, and float me up! However, was a bit disappointed with the reception as our hostess Ammie just left us at the hot not air conditioned lobby without giving us a word on how long we have to wait! She wasn’t informative about the hotel activities. We stayed at a jungle view villa:The tub tap water was yellow with sand, which wasn’t cleaned the next day! This is not acceptable for five star W resorts! This not our first W stay. Too bad for the little details not cared for~ .

Elizabeth P., 2-night trip

10/10 Exceptional

Jul 15, 2025

Gill, 5-night trip

8/10 Very good

Jun 21, 2025

Michele, 9-night trip

10/10 Exceptional

May 10, 2025

6-night trip

10/10 Exceptional

Mar 21, 2025

Alexandra, 7-night trip

10/10 Exceptional

Jan 5, 2025

Sasha, 6-night trip

10/10 Exceptional

Oct 4, 2024

Ronen, 7-night trip

10/10 Exceptional

Aug 23, 2024

244号室に6泊しました。部屋のプールからは海が見えてインフィニティエッジのプールと海が溶け込み最高にキレイでした。部屋のプールも大きく、ほとんどの時間を部屋で過ごしました。特に良かったのはレストラン。朝ごはんはこれまで食べたどのブッフェより質も高く、メニューになくても作ってくれました。朝ごはんのブラッディーマリーは絶対飲むべきで。

Manabu, 6-night trip

10/10 Exceptional

Jun 5, 2024

Amazing hotel and staff very attentive.

Paul, 4-night trip

10/10 Exceptional

Apr 13, 2024

heather, 4-night trip

8/10 Very good

Apr 5, 2024

ウエルカムスイーツがなかったのが残念でした。早くお部屋に入れてくれたので、準備が出来なかったのかと思います。スタッフの皆さんとても親切でした。ありがとうございました。

Miyoko, 4-night trip

8/10 Very good

Mar 25, 2024

Kelly Ka Yan, 7-night trip

W Koh Samui

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Wow Ocean Haven One Bedroom Villa

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