In Playa del Carmen, Hotel Hacienda Del Caribe offers a tranquil retreat with a poolside bar and lush garden. Relax on the sun-kissed terrace or take advantage of bike rentals to explore nearby attractions like Quinta Avenida. Guests rave about the helpful staff and convenient location.
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk - 0.0 km
Playa del Carmen Main Beach - 2 min walk - 0.2 km
Playa del Carmen Maritime Terminal - 5 min walk - 0.5 km
Central Square - 8 min walk - 0.7 km
Mamitas Beach - 13 min walk - 1.1 km
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Airport pick-up service
Restaurants
McDonald's - 2 min walk
Karen's Restaurant - 1 min walk
Hard Rock Cafe Playa del Carmen - 2 min walk
Burger Playa - 2 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
Hotel Hacienda Del Caribe
When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and location.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
DONE
Hotel size
34 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: noon
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
DONE
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach club nearby (surcharge)
Beach nearby
Golfing nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 80 per room
Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children between the ages of 1 and 8 costs USD 25
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen
Frequently asked questions
Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?
Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Del Caribe?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Hacienda Del Caribe?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Hacienda Del Caribe?
Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.
Is airport shuttle service offered by Hotel Hacienda Del Caribe?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.
What are the check-in and check-out times at Hotel Hacienda Del Caribe?
Check-in start time: 4:00 PM; Check-in end time: noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Hacienda Del Caribe?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Hotel Hacienda Del Caribe and nearby?
Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Hacienda Del Caribe?
Yes, there's an onsite restaurant.
What's the area around Hotel Hacienda Del Caribe like?
Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playacar Beach. Travelers give top marks for the hotel's prime location.
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Hotel Hacienda Del Caribe Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Beach
Restaurant
Parking
Budget
Refrigerator
Booking
What guests liked
The property's location is convenient for walking to the beach and popular shopping areas. (6 reviews)
From real guest reviews summarized by AI.
Reviews
4/10
Location was excellent
Brenda
2-night trip
10/10
I have stayed here a few times and love the location, hotel and sraff
Gregory
6-night trip
10/10
We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Erica
1-night trip
10/10
Excellent location, great value for the money.
Armando
1-night trip
10/10
Absolutely charming!!!!
Connie
2-night trip
10/10
Very convenient, close to the beach, transportation and food everywhere.
The hotel was very clean and traditional.
Erika
1-night trip
10/10
Enjoyed my stay
David
4-night trip
10/10
Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. Can't wait to return!
Christel
10/10
The Hotel has a pool in a courtyard, right by room, by the beach, and ADO TERMINAL.
Timothy Michael
10/10
Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!
Lidia
1-night trip
10/10
Great
Jesus Salvador
2-night trip
10/10
I enjoyed my stay and will do again if the price is right
James
1-night trip
10/10
Like this little hotel it clean right in town close to beach and Ado .
Norma J
1-night trip
8/10
Great little hotel close to everything
Carina
4-night trip
8/10
It's great hotel near the beach and restaurants and the bus station ADO
yarisel
5-night trip
10/10
Very courteous clean and very centric for anything you need
Martina
1-night trip
10/10
Great hotel next to all the action
Ixah
3-night trip
10/10
Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.
Rebekah
2-night trip
4/10
No hot water to bath. Beds are hard. No top sheet, just a dirty comforter.
Catherine D
1-night trip
8/10
Excellent as always.
Patricia L
1-night trip
8/10
average hotel good location and nice staff
Eugene
1-night trip
10/10
Great, as usual.
Verified traveler
1-night trip
10/10
Very convenient for early ADO travel
matthew
1-night trip
8/10
The WI-FI did not work well. Would have stayed much longer as I am always working .
Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .