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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with outdoor pool, connected to a shopping center, near Quinta Avenida

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Photo gallery for Hotel Hacienda Del Caribe

Superior King | Terrace/patio
Exterior
Superior King | Down comforters, in-room safe, laptop workspace, blackout drapes
Reception
Courtyard

Reviews

8.0 out of 10
Very good
In Playa del Carmen, Hotel Hacienda Del Caribe offers a tranquil retreat with a poolside bar and lush garden. Relax on the sun-kissed terrace or take advantage of bike rentals to explore nearby attractions like Quinta Avenida. Guests rave about the helpful staff and convenient location.

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach club nearby
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is ₩42,608
₩56,215 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room selected at Check-in

Down comforters, in-room safe, laptop workspace, blackout drapes

Room selected at Check-in

Highlights

Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

Double Queen | Down comforters, in-room safe, laptop workspace, blackout drapes

Double Queen

Highlights

Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Down comforters, in-room safe, laptop workspace, blackout drapes

Superior King

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Suite Junior

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

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About the neighborhood

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 4 min walk - 0.4 km
  • Mamitas Beach - 15 min walk - 1.3 km
  • Playacar Golf Club - 5 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport pick-up service

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Hacienda Del Caribe

When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and location.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: noon
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Golfing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 1 and 8 costs USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?

Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Del Caribe?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Hacienda Del Caribe?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Del Caribe?

Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.

Is airport shuttle service offered by Hotel Hacienda Del Caribe?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.

What are the check-in and check-out times at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Hacienda Del Caribe?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Hotel Hacienda Del Caribe and nearby?

Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Hacienda Del Caribe?

Yes, there's an onsite restaurant.

What's the area around Hotel Hacienda Del Caribe like?

Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playacar Beach. Travelers give top marks for the hotel's prime location.

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Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Beach
Restaurant
Air conditioning
Ferry
Booking
Budget

What guests liked

  • The property's location is convenient for walking to the beach and popular shopping areas. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place!

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Erica, 1-night trip

10/10 Exceptional

I have stayed here a few times and love the location, hotel and sraff
Gregory, 6-night trip

10/10 Exceptional

Great value

Excellent location, great value for the money.
Armando, 1-night trip

10/10 Exceptional

Very convenient, close to the beach, transportation and food everywhere. The hotel was very clean and traditional.
Erika, 1-night trip

10/10 Exceptional

Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. Can't wait to return!

10/10 Exceptional

Enjoyed my stay
David, 4-night trip

10/10 Exceptional

The Hotel has a pool in a courtyard, right by room, by the beach, and ADO TERMINAL.

10/10 Exceptional

I enjoyed my stay and will do again if the price is right
James, 1-night trip

4/10 Fair

No hot water

No hot water to bath. Beds are hard. No top sheet, just a dirty comforter.
Catherine D, 1-night trip

10/10 Exceptional

Very courteous clean and very centric for anything you need
Martina, 1-night trip

10/10 Exceptional

Nice hotel

Like this little hotel it clean right in town close to beach and Ado .
Norma J, 1-night trip

8/10 Very good

Great little hotel close to everything
Carina, 4-night trip

8/10 Very good

It's great hotel near the beach and restaurants and the bus station ADO
yarisel, 5-night trip

10/10 Exceptional

Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.
Rebekah, 2-night trip

10/10 Exceptional

Great hotel next to all the action
Ixah, 3-night trip

8/10 Very good

Excellent as always.
Patricia L, 1-night trip

10/10 Exceptional

Great, as usual.
1-night trip

8/10 Very good

average hotel good location and nice staff
Eugene, 1-night trip

8/10 Very good

The WI-FI did not work well. Would have stayed much longer as I am always working . Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .
TIM, 2-night trip

10/10 Exceptional

Very nice
David, 3-night trip

6/10 Good

The room smelt very moldy/musty and there were no blackout curtains and the lights were on in the courtyard. That being said I slept fine. East walk to shopping, restaurants and the beach
Robin, 3-night trip

10/10 Exceptional

Very convenient for early ADO travel
matthew, 1-night trip

8/10 Very good

One night

The hotel was okay for my one night stay. Having to carry my 2- 50 pound suitcases up 3 floors was not so good. There was no one to help. The staff is very friendly. The one strange thing was that you are not allowed to drink your beer in the lobby or lower level but you can drink it on the street. All in all it was good.
Richard, 1-night trip

8/10 Very good

It seemed safe, clean and the price was right!!! Didn't like they spoke little English!!!
John, 4-night trip

10/10 Exceptional

Great stay, good location, close to beach yet not next to loud clubs like alot of places. Beautiful old building, hence the name hacienda ;)
Zac, 1-night trip