6/10
It's a nice place to stay in a beautiful part of the world. But they have lots to learn. The website says the parking is free, but it also says it's charged per night. When emailing them asking if it costs or not, you get the reply "no problem" - and when asking again you don't get a reply.
My booking included breakfast, but the hotel first refused to honour that claiming that it's not included if you stay in a rorbu. I showed them the booking confirmation, but since the staff didn't know Norwegian they didn't understand Swedish. They let me have breakfast the first morning, after a long and very questioning discussion, but with a reservation that I had to pay if they couldn't find that I had paid for breakfast (as if the booking confirmation wouldn't be enough...). The following day I got a pretty rude excuse "yeah, you were right, it was included in your rate". Seriously, is that how you should treat paying guests?
Also, the bread situation was terrible, the cups for tea were so tiny and many of the things were running out.
Peter
2-night trip