Check-in was quick and easy, very friendly and helpful staff. The room was clean and tidy and furnished nicely. A bit of the inside of the bathroom door was broken away and the hinge was either greasy or old and marked, i couldn't see properly to make out either way. Comfortable bed for me although my husband said that he didn't sleep well due to the pillows, he just couldn't get comfortable which disturbed his sleep. Also, other guests that were staying in rooms near us were noisy and had the TV on very loud at around 1-2am, which i know isn't the fault of the hotel but down to guests so it's not a complaint. A nice touch with complimentary water and milk in the fridge to go with the tea, coffee and biscuits in the room. The breakfast had plenty of choice, hot and cold options and something a bit more special to be ordered separately if we wanted it. Check out was also quick and easy, again with friendly staff.