Escape to the Caribbean coast at Maya Azul, a tranquil retreat close to Playa del Carmen Main Beach. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and express check-in/check-out services, previous guests rave about this hotel's relaxing vibe.
5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710
What's nearby
Quinta Avenida - 1 min walk - 0.0 km
Playa del Carmen Main Beach - 2 min walk - 0.2 km
Central Square - 5 min walk - 0.4 km
Mamitas Beach - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Cervecería Chapultepec - 1 min walk
Porfirio’s - 1 min walk
100% Natural - 1 min walk
Starbucks - 1 min walk
Sonora Grill Prime - Playa del Carmen - 1 min walk
About this property
Maya Azul
Maya Azul offers a fantastic location, putting you just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can indulge in mani/pedis and enjoy seafood at Mr Chile La Quinta Ave, which is open for breakfast, lunch, and dinner. Other features include an outdoor pool and a garden.
More about this property
VISIBILITY
At a glance
Hotel size
20 rooms
Arranged over 1 level
Arriving/Leaving
Express check-in/out available
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Supervised childcare*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Transfers
Cruise terminal shuttle*
Offsite
Shopping center shuttle*
Theme park shuttle*
Other information
Designated smoking areas (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Room service (limited hours)
Traveling with children
Supervised childcare (surcharge)
Children's menu
What to do
Access to nearby outdoor pool
Services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
ROOM
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
What to enjoy
In-room massage
Patio
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Stay connected
Free newspapers
Free WiFi and wired internet
More
In-room safe
Access via exterior corridors
STAR_OUTLINE
Special features
Dining
Mr Chile La Quinta Ave - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 70 per person
Airport shuttle service is offered for an extra charge of MXN 1570 per person (roundtrip)
Shopping center shuttle and theme park shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Cribs/infant beds are available for an extra charge
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Maya Azul
Hotel Maya Azul Playa del Carmen
Maya Azul
Maya Azul Playa del Carmen
Maya Azul Hotel PLAYA DEL CARMEN
Maya Azul Hotel
Maya Azul PLAYA DEL CARMEN
Maya Azul Hotel PLAYA DEL CARMEN
HELP_OUTLINE
Frequently asked questions
Does Maya Azul offer free cancellation for a full refund?
Yes, Maya Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Maya Azul?
Yes, there's an outdoor pool.
Is parking offered on site at Maya Azul?
No, unfortunately, but there's discounted parking nearby.
Is there an onsite casino at Maya Azul?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Maya Azul and nearby?
Maya Azul has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Maya Azul?
Yes, Mr Chile La Quinta Ave offers seafood.
Does Maya Azul have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Maya Azul like?
Maya Azul is a short 1-minute walk from Quinta Avenida and 3 minutes' walk from Playa del Carmen Main Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Maya Azul Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.0/10
Staff & service
5.8/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
2/10 Poor
Feb 17, 2016
quand nous sommes arriver l'hôtel étais en démolition
Verified traveler
This review was submitted before 2018 and has not been verified.
2/10 Poor
Feb 5, 2016
Hotel was closed
Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Good
Jan 14, 2016
hotel pequeño pero cerca de la playa
Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jan 2, 2016
Prime location and quiet
Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean
Garden is cool and service is more than décent
Verified traveler
This review was submitted before 2018 and has not been verified.
2/10 Poor
Nov 18, 2015
Hotel con habitación de muy baja categoria
Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto
viajero
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 4, 2015
vacaciones en familia tranquilas
muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche
felipe de jesus
This review was submitted before 2018 and has not been verified.
8/10 Very good
Sep 16, 2015
ótimo
muito boa, muito bem atendido.
custo benefício nota 10
Antônio Carlos
This review was submitted before 2018 and has not been verified.
8/10 Very good
Sep 3, 2015
PASEO POR PLAYA DEL CARMEN - MEXICO
Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación.
Juan Jose
This review was submitted before 2018 and has not been verified.
8/10 Very good
Aug 15, 2015
Maya Azul i Playa
Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten.
Isa
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Aug 13, 2015
Muy bien ubicado
Karina
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jul 16, 2015
Buenísima ubicación, atención y limpieza .
La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente.
Silvia
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jul 8, 2015
Excelente en servicio, atencion y costo
Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion.
Excelente la atencion de los empleados, muy atentos y respetuosos.
La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero
Nora H
This review was submitted before 2018 and has not been verified.
6/10 Good
Jun 29, 2015
Malo
El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto.
Flor Sofía
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 25, 2015
Fernando
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jun 25, 2015
Muy bien servicio
Ramiro E
This review was submitted before 2018 and has not been verified.
4/10 Fair
Jun 21, 2015
Excelente ubicación
Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !!
Maricruz
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 17, 2015
Excelente ubicación
A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av
vacaciones
This review was submitted before 2018 and has not been verified.
6/10 Good
Jun 6, 2015
Elba
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 31, 2015
Comfortable
Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos
karian
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 20, 2015
Agradable, cercano a todo. Recomendable.
Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas
James
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 11, 2015
Muy satisfactoria mi estancia
Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena.
Arturo
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 8, 2015
solo el detalle del desayuno
excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno.
el jugo de naranja muy artificial.
limpieza excelente, si regresaria
yonathan felipe
This review was submitted before 2018 and has not been verified.
6/10 Good
May 7, 2015
Hotel accesible en la 5ta av playa del carmen
Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás
valentina
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 6, 2015
Elba
This review was submitted before 2018 and has not been verified.
6/10 Good
May 5, 2015
estubo bien en general, las instalaciones y servicios adecuados.