Jacksonville Inn & Suites

Property class: 2
Hotel in Jacksonville

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When visiting Jacksonville, Jacksonville Inn & Suites is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communication, Accessible Shwr )

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communication, Accessible Shwr )

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
1914 Southbrooke Rd, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Small Eli Ferris Wheel - 4 min drive - 4.5 km
  • Big Eli Ferris Wheel #17 - 4 min drive - 4.5 km
  • Lake Jacksonville - 6 min drive - 5.6 km
  • Illinois College - 8 min drive - 6.6 km

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪7 Brew Coffee - ‬6 min drive
  • ‪Hardee's - ‬5 min drive

About this property

Jacksonville Inn & Suites

  • When visiting Jacksonville, Jacksonville Inn & Suites is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 61 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Jacksonville Inn & Suites Reviews

8.2

Very Good

8.4

Cleanliness

7.0

Amenities

8.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Clean and great staff! I love this place!
Verified review

10/10 Exceptional

This is our second time coming to this hotel and it’s always the best experience. Room was cleaned and the staff is very helpful. I will be coming again!
Verified review

10/10 Exceptional

Our stay was perfect! Everything was very clean except one bed sheet had a stain but staff took care of it right away! Breakfast could be better but it was great! Will be returning!
Verified review

8/10 Very good

Staff was very helpful and courteous
Verified review

6/10 Good

Rooms were alright, staff was friendly… Found a cricket and spider in the bathroom seem like the hotel was getting remodeled but breakfast was not what I was expected
Verified review

4/10 Fair

Very noisy, we had no soaps in shower, no amenities, very limited tv channels.
Verified review

10/10 Exceptional

Staff was very friendly. Breakfast options were amazing. I did suggest salt and pepper. Peanut butter for my pancakes, which were amazing. There was cold cereal but did not see milk. They are still remodeling but what is done is nice. I loved the bed. There were not coffee pots in the room. No dresser but I don't use them anyway. I would use this hotel again if I'm in the area.
Verified review

10/10 Exceptional

Clean rooms helpful staff
Verified review

10/10 Exceptional

First off, despite the ongoing renovation, the important stuff was on point. Our room had recently been updated. Mattress was new. Hot water was hot. No outside noise filtering in. Modern key cards. The only minor downside would be breakfast. If you’re expecting a hot meal, there won’t be one. There was a waffle machine, coffee pot, Pop Tarts, and some “Great Value” brand wrapped fruit bars. If I was traveling through the area, I’d stay here again.
Verified review

8/10 Very good

If you want basic hotel services, this works. It was clean. Doors locked, shower had hot water, there's a few cold items for breakfast.
Verified review

8/10 Very good

Hotel is in a remodeling process. Rooms were clean and had been refreshed. They are a bit short staffed I believe as they didn't replace towels. But we asked at the desk for more no problem. Breakfast was not great. Coffee, cereal, packaged Danish. OJ, milk and yogurt were room temperature. We ate at a local diner just up the road.
Verified review

6/10 Good

Small outdated- couldn’t use the tv because it wouldn’t connect to wifi due to the remote. Rooms were small and not well equipped with towels, conditioner was jammed. Room was at 88 degrees but was able to bring it down. Owner was super nice, staff could have a been a little nicer but were not mean, just a little unprofessional speaking loudly in another language to other staff while checking in. If you’re wanting a cheap place to lay your head it’s a good price! If you’re wanting a little luxury or space it’s not for you. Other guest were very loud- RUNNING down the hallways- I won’t mark it against them because we didn’t complain, but I’m sure they had to hear it.
Verified review

8/10 Very good

Only stayed for a quick overnight but the room was clean and comfortable. Only issue is the sign on the building has the wrong name (says Baymont).which made it hard to find.
Verified review

10/10 Exceptional

Great place to stop and get some good rest...👍
Verified review

8/10 Very good

Good ppl and pleasant stay.
Verified review

10/10 Exceptional

It was new, clean and friendly staff.
Verified review

10/10 Exceptional

Modern technology in every room, very welcome difference for Jacksonville!
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

Yay! Yay! Yay! Yay! Yay! Yahoo!
Verified review

10/10 Exceptional

Very convenient and clean hotel. Staff courteous and helpful.
Verified review

6/10 Good

Newly renovated rooms are nice. Nothing special but still nice.
Verified review

10/10 Exceptional

There was no pool the breakfast was nasty
Verified review

10/10 Exceptional

Great, clean hotel. No breakfast.
Verified review

2/10 Poor

Smells like an over whelming Indian food. Kids that live there running up and down the hallways. We didn’t stay there, we checked out and made other arrangements. I would give it 0 stars if possible.
Verified review

4/10 Fair

The room was for handicap and we are not. The staff is nice but not very useful. The breakfast room is horrible as well as the food choices. They're renovating?? The same boxes seem to have been sitting around all summer. There are signs that say ice and vending on every floor, not true. So what and where are they renovating??