Second time stay and we were able to get complimentary upgrade. Thanks team.
This time of the year (dry season) it's onshore wind most of the time at Keramas, so you have to surf early. This means quite a crowded and competitive lineup in the mornings.
This is not a beginners wave and not really one where you can sit on the shoulder. It can get 6-8ft and very hollow (dangerous for beginners).
Also, at very low tide the wave does not break (dry reef), so it is not recommended to stay here if the tide is low in the mornings during this season (in the wet season it's not as important because the wind is offshore all day).
A few disappointments:
- BOTH treadmills in the gym are broken. We are marathon runners and couldn't do the training we needed to :(
- They stooge you with the ++ added to the bill (service charge plus tax). This adds to the bill CONSIDERABLY, so be aware.
- There is a problem with the locks on the external doors (opening out onto the swimming pool on the beachview room). If you pull the door closed firmly, the latch falls, locking you outside. This is potentially very dangerous.
- When we checked in, they put us in a family room (as per our booking) for the first night, and that room had a broken aircon. Also they did not give us the 300,000 Rp room credit until we asked for it, and had to "ask the manager tomorrow" for the complimentary upgrade.
We did enjoy our stay but these things could do with some attention.