Our stay overall faired well. The housekeepers work hard to maintain laundry and cleanliness.
The beginning of the trip was not the best greeting received, because the hostess manager had high energy attitude -its like being greeted by someone overworked and underpaid:/ clearly a result of the work environment.
I had reservations so it should have been a simple log in, also when I asked for change to use the laundry or detergent to purchase,
The site had none available.
I dont know the type of budget pressure the site has, but even the pool room was a bit too humid, questionable moldiness. Which really isn't a housekeeping issue, more so a licensed inspector issue, where a mold meter might be beneficial. And lastly rugs/carpet tiles are very prehistoric, they should not even be an element in hotels, as it traps most allergens
Thank you for the best efforts offered by this
specific hotel.