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Hotel Casa San Agustin

4.5 star property
Luxury hotel with spa, near Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium channels, TV, DVD player
Outdoor pool, sun loungers
2 bars/lounges, poolside bar
Terrace/patio
Breakfast, lunch, dinner served; Latin American cuisine, garden views
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
The price is ₩972,498
₩972,498 total
includes taxes & fees
Jan 21 - Jan 22, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Frette Italian linens
Pillowtop bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Premium Suite

Highlights

Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Bastión Luxury Hotel

Pool
Free breakfast
Spa
Airport transfer
9.6 out of 10, Exceptional, (985)
The price is ₩344,784
₩344,784 total
includes taxes & fees
Jan 21 - Jan 22, 2025
Bastión Luxury Hotel
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About the neighborhood

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Walls of Cartagena - 5 min walk - 0.5 km
  • Cartagena de Indias Convention Center - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 2 min drive - 1.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Located just 3.3 mi (5.4 km) from the airport, Hotel Casa San Agustin offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or mani/pedis, and Latin American cuisine is served at Alma, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for COP 290000.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin offer free cancellation for a full refund?
Yes, Hotel Casa San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa San Agustin?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casa San Agustin?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa San Agustin?
Sorry, there's no onsite parking at Hotel Casa San Agustin.
Is airport shuttle service offered by Hotel Casa San Agustin?
Yes, an airport shuttle is available. The charge is COP 110000 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa San Agustin?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Casa San Agustin?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Hotel Casa San Agustin and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa San Agustin also has 2 bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Hotel Casa San Agustin?
Yes, Alma offers alfresco dining, Latin American cuisine, and garden views.
What's the area around Hotel Casa San Agustin like?
Hotel Casa San Agustin is in Cartagena Walled City, a short 3-minute walk from Clock Tower and 4 minutes' walk from Plaza Santo Domingo.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location! Amazing staff ! Great experience! Very clean
Sara, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
christine, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
eduardo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sizheng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Jean elie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

armando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Rene, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Would recommend and definitely would come back. Great service, great food and great location.
Ling, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jeffrey James, 6-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 6-night trip
Verified Expedia guest review

10/10 Exceptional

nathalie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ROBERT, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Tracey Lane, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was lovely. The location was great and the service was impeccable
Luba, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Emily, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Cien por ciento recomendado. El staff es increíble y el lugar divino
isabella, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Susan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good service
Wayne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yelena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

yuri, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Pierra, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was exceptional
andres, 2-night romance trip
Verified Expedia guest review