When you stay at Hotel Excelsior, you'll be just a 5-minute drive from Ipoh Parade and Concubine Lane. Guests can visit the fitness center for a workout or grab a bite to eat at Dulang Coffee House, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
197 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Built in 1983
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Dulang Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sonata Lounge - Onsite lobby lounge.
Excelsior Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 23 for adults and MYR 20.17 for children
Policies
This property accepts credit cards and cash.
Also known as
Excelsior Hotel Ipoh
Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Hotel
Hotel Excelsior Hotel Ipoh
Frequently asked questions
Are pets allowed at Hotel Excelsior?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Excelsior?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Excelsior?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in the heart of Ipoh, a short 4-minute walk from Ipoh Parade and 17 minutes' walk from Concubine Lane. Travelers love the hotel's prime location.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 16, 2025
Leet
Leet, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
very good must stay
Pou
Pou, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Short Stay Acceptable
Great staff and complied to my hotel request and the room condition is acceptable for short stay, TV channel connection is terrible and the noise outside the room is not at my acceptable level especially when someone walk passed and talk or closing the hotel room door is pretty loud. Overall is still a pleasant hotel for short stay.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2024
Old one but good one
It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm.
Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast.
Hotel has free WiFi and parking.
Wei
Wei, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 11, 2024
Staff were friendly and helpful. But the place overall is slightly rundown. If you love birds and don't mind the noise. yeah... you're in the money.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Located on otherside of town but very easy to take a grab. Hotel staff were abit rude to each other at check in so was abit hesitant to check in. Room is very noisy and hear plumbing from every room around my room. Having said that, good value for the price paid.
Serena
Serena, 2-night trip
Verified Expedia guest review
4/10 Fair
Oct 22, 2024
Old and dirty. Smells like cigarettes. Roach in the tub.
Keith
Keith, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
Wifi connection very poor
Leet
Leet, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Leet
Leet, 5-night trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
Wifi connection very poor, some times the Key Card can't tap . And electricity power shut down, need to switch to another room.
Leet
Leet, 8-night trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
Deborah
Deborah, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
its location is in the city but is away from the busting city centre and the noise
Heng Toh
Heng Toh, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 27, 2024
Room is not soundproof, can hear people talk in the corridor. Fridge is not working.
FELIX HUNG VI
FELIX HUNG VI, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2024
Patrick
Patrick, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Jeffrey L H
Jeffrey L H, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 17, 2024
Noisy environment
Phang
Phang, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Excellent! But there was power trip(twice) during the stay. -1 Star for that
ANNIS RAJ
ANNIS RAJ, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Wifi connection very poor
Leet
Leet, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 4, 2024
Centrally located in the city center.
Seng
Seng, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 1, 2024
Ok
Weng Chee
Weng Chee, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
Jessie LL
Jessie LL, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 29, 2024
Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well
Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning.
One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.