I stay in this hotel a few weeks ago. I booked via third party and paid with a โthird party cardโ I did not have to pay a deposit just a $20 incidental fee and was given my room key. I tried using this hotel again and booked before getting there after HOURS of traveling and was told I had to pay $250 deposit which was weird being I didnโt have to do that a few weeks ago. I then tried to pay the fee and was told I could not use my โthird party cardโ which is chime. Mind you itโs the same card I booked with last time I stayed there a few weeks ago and the same card I paid with to book. Because the hotel does not take chime I was turned around and denied a refund when it was NOT MY FAULT! Hotels.com wanted to give me a refund because they know itโs not my fault but they needed and approval from the general manager whom DENIED it! That was literally my last! Me and my children had to sleep in my car overnight until I got paid again! The fact that they kept my $162 simply because they donโt take my card is crazy, disgusting and inconsiderate. The girl that was at the desk was extremely rude and defensive for no reason. The manager was nonchalant and came downstairs in house shoes VERY UNPROFESSIONAL!!!! I will be reaching higher up until this is resolved! Hotels.com even stated how rude these people were. They didnโt know I was in contact with them while they were talking to hotels.com she swore she was doing the best she could to help us and at that same time hotels.com stated ho
Britannice
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Krista
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Staff were very friendly and service was excellent, catering to our every need. Lobby had inviting seating and lounge area. Our Room was very nice, very clean with a large bathroom and the kitchen area was a plus! Complementary Breakfast was great both mornings! Pool was a hit with the kids! Very nice outdoor area with a grill! Also has a half basketball court to shoot around.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Lenzi
1๋ฐ ์ฌํ
10/10
Steve
1๋ฐ ์ฌํ
10/10
When first arrived i thought i had to wait 4 hours for my room but got check in right away. Then took a 3 hour nap for my uncle's wake. The staff was great highly recommended to stay here 5 stars ๐
Randy
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Room space and layout was excellent. Plenty of room
rosa
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Michael
1๋ฐ ์ฌํ
10/10
Great stay (my second week-long stay here), very clean accommodations and friendly service. The breakfast was fairly standard but well prepared, tasty, and clean (eggs, bacon, sausage, juices, waffles, oatmeal, fruits, cereals, etc.).
Jacob
4๋ฐ ์ถ์ฅ
8/10
Eric
1๋ฐ ์ฌํ
6/10
Ellen at the desk was extremely helpful getting my reservation fixed.
Mark
1๋ฐ ์ฌํ
8/10
JEFFREY
1๋ฐ ์ฌํ
8/10
Very friendly service, clean, good breakfast. The air in the room was extraordinarily dry, I had a hard time sleeping and had to run the shower multiple times to get moisture in the air. Also, the bed was a bit soft and sags in the middle which isn't very comfortable. Other than those, everything else was good.
Jacob
5๋ฐ ์ถ์ฅ
10/10
Stephanie
2๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Joe
1๋ฐ ์ฌํ
8/10
Waynette
1๋ฐ ์ถ์ฅ
4/10
They donโt have on their site that they charge a $250 fee for in town residents only