Lowther Castle and Gardens - 28 min drive - 20.4 km
Lake Windermere - 28 min drive - 32.5 km
Getting around
Durham (MME-Teesside Intl.) - 107 min drive
Penrith Station - 16 min drive
Kendal Station - 20 min drive
Kirkby Stephen Station - 22 min drive
Restaurants
Crown Inn - 6 min drive
The Butchers Arms - 9 min drive
The George Hotel - 4 min drive
Abbey Coffee Shop - 6 min drive
Scar Side Farm - 6 min drive
About this property
Shap Wells Hotel
At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Picnic area
Library
Fitness center
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 10.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith
Frequently asked questions
Does Shap Wells Hotel offer free cancellation for a full refund?
Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shap Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Shap Wells Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shap Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Shap Wells Hotel and nearby?
Shap Wells Hotel has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Shap Wells Hotel?
Yes, there's an onsite restaurant.
Shap Wells Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 18, 2024
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
A
A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Dawn
Dawn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Rudolf
Rudolf, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 10, 2024
Sam
Sam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Great stay
Loved the stay , dog friendly , beautiful setting, great food !!!
kelly
kelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
the place was lovely and the staff especially Hannah were great although stretched to their limits, we had to wait a long time to be served at the bar. Food in the restaurant wasn't good but our feedback was dealt with swiftly and to our satisfaction.
Loved the area to see the red squirrels who came out in abundance, so lovely to see them.
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
E T
E T, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
annie
annie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Excellent hotel.
Lovely location. Stayed in accessible room 94. Very good access. Very comfortable.
Staff brilliant and helpful. Breakfast very good. Would highly recommend.
JD
JD, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
MARGARET
MARGARET, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
Nice for a stop over but tired
We stayed for one night. It was pleasant enough. Staff were lovely and the room was adequate but tired. In fact the whole hotel was tired looking but it is a beautiful none the less
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
In the middle of nowhere this busy hotel is managed by limited staff that seem to have great passion for your enjoyment at heart
It's a great base to explore the area but transport is essential. Close to the motorway makes it easily accessible and situated in a small woodland keeps it quiet and peaceful
The hotel itself is moderate but clean and well presented with good parking although the acees roads to the property are a little narrow and potholey. The restaurant menu is a bit limited but food is good on the hole with a well stocked bar and cosy bar area
I would certainly stop again when visiting the area !
Stephen
Stephen, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
A really great find
Superb old hotel out on the moors, friendly and welcoming staff, great food. Would I stay again..? Absolutely
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Ang
Ang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Excellent as always
We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin
Paul
Paul, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Friendly welcome
We loved the friendly staff
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 7, 2024
Delightful surroundings, though poor entry to the hotel- private road is narrow- only room for 1 car.
Very pleasant staff. Room a bit dated.
Amanda
Amanda, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Mitra
Mitra, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 28, 2024
Tired hotel. Avoid at peak times with kids/ dogs
Quite old fashioned hotel . Lovely inside and grand however rooms quite dated and tired in places.
Bathroom especially dated and no luxuries at all. The hotel had a coach party in and service was quite slow. Luckily had some drinks in car as no service and no dogs allowed in bar area !
Wouldnt recommend for single parent with kids. Staff were helpful when asked and had time but unable to see to everyone.
Compared to other hotels for.same money would not.use again .
Breakfast was great and really enjoyed it. Small selection but nice.