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Hotel Lago Sarmiento

3.0 star property
Hotel in Natales

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Photo gallery for Hotel Lago Sarmiento

Bar (on property)
Staircase
Bar (on property)
Exterior
Standard Twin Room, 2 Twin Beds | View from room
At Hotel Lago Sarmiento, start your day with a delicious breakfast buffet and stay connected with WiFi in public areas. Take advantage of convenient services like dry cleaning/laundry and tour/ticket assistance from the 24-hour front desk.

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free breakfast
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Laundry service
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Triple Room, 3 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000

What's nearby

  • Costanera - 3 min walk - 0.3 km
  • History Museum - 3 min walk - 0.3 km
  • Puerto Natales Casino - 6 min walk - 0.5 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Cueva del Milodon - 12 min walk - 1.0 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km

Restaurants

  • ‪La Disquería Natales - ‬4 min walk
  • ‪El Bote - ‬4 min walk
  • ‪Pampa Restobar - ‬4 min walk
  • ‪Masay Pizza & Sandwich - ‬5 min walk
  • ‪Cafe Kau - ‬7 min walk

About this property

Hotel Lago Sarmiento

Enjoy your visit to Natales with a stay at Hotel Lago Sarmiento.
VISIBILITY

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite self parking (USD 10 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee shop
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self parking costs USD 10 per night

Policies

This property accepts cash.

Also known as

Hotel Lago Sarmiento Puerto Natales
Hotel Lago Sarmiento
Lago Sarmiento Puerto Natales
Lago Sarmiento
Hotel Lago Sarmiento Puerto Natales, Aisen Region, Chile
Hotel Lago Sarmiento Natales
Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel
Hotel Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel Natales

Frequently asked questions

Does Hotel Lago Sarmiento offer free cancellation for a full refund?

Yes, Hotel Lago Sarmiento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Lago Sarmiento?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Lago Sarmiento?

Yes. Self parking costs USD 10 per night.

What are the check-in and check-out times at Hotel Lago Sarmiento?

You can check in starting at 3 PM. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Hotel Lago Sarmiento?

No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min walk) is nearby.

What's the area around Hotel Lago Sarmiento like?

Hotel Lago Sarmiento is a short 3-minute walk from Costanera and 6 minutes' walk from Puerto Natales Casino.

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Hotel Lago Sarmiento Reviews

Reviews

5.8

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Poor

pésima coordinación
Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Pablo, 4-night trip

4/10 Fair

Péssimo ,
Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Mara cristina, 1-night trip

2/10 Poor

Orror
Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Hernan, 2-night trip

8/10 Very good

CHARLES, 3-night trip

6/10 Good

prolijo y limpio
Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
1-night trip

8/10 Very good

This is pretty much all you need in Puerto Natales
Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
2-night trip

4/10 Fair

ruim
cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
1-night trip

8/10 Very good

Um bom hotel
Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Flávio, 2-night trip

4/10 Fair

Decepcionante
O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Juliana, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Bom hotel
Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix
This review was submitted before 2018 and has not been verified.

4/10 Fair

Estadía medianamente cómoda en Puerto Natales
El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel malo.En recepción amables. Lo único bueno
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!
This review was submitted before 2018 and has not been verified.

6/10 Good

Mala estadia
La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

6/10 Good

OK but over-priced
Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.