13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
What's nearby
International Clock-making Museum - 4 min walk
La Maison Blanche - 17 min walk
Vue des Alpes Pass - 8 min drive
Lac de Neuchatel - 21 min drive
Le Saut du Doubs Waterfall - 34 min drive
Getting around
Geneva International Airport (GVA) - 87 min drive
Le Chaux-de-Fonds Station - 8 min walk
Le Crêt-du-Locle Station - 10 min drive
Le Locle-Col-des-Roches Station - 11 min drive
Restaurants
Espacité - 2 min walk
la Plage des Six Pompes - 4 min walk
Le Panetier - 2 min walk
Café du Coin - 1 min walk
Brasserie de la Fontaine - 3 min walk
About this property
Hotel Fleur-de-Lys
Located near a train station, Hotel Fleur-de-Lys is a great choice for a stay in La Chaux-de-Fonds. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
Luggage storage
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Children & extra beds
Cribs/infant beds are available for CHF 30.0 per day
Pets
Pets are allowed for an extra charge of CHF 30 per pet, per day
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds
Frequently asked questions
Does Hotel Fleur-de-Lys offer free cancellation for a full refund?
Yes, Hotel Fleur-de-Lys does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fleur-de-Lys?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per day.
Is parking offered on site at Hotel Fleur-de-Lys?
Sorry, there's no onsite parking at Hotel Fleur-de-Lys.
What are the check-in and check-out times at Hotel Fleur-de-Lys?
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Fleur-de-Lys?
No, this hotel doesn't have a casino, but Casino Neuchatel (19-min drive) is nearby.
What is there to do at Hotel Fleur-de-Lys and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hotel Fleur-de-Lys like?
Hotel Fleur-de-Lys is in the heart of La Chaux-de-Fonds, a short 8-minute walk from Le Chaux-de-Fonds Station and 4 minutes' walk from International Clock-making Museum.
Hotel Fleur-de-Lys Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Jun 7, 2022
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Richard
Richard, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2021
Book parking in advt!
No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Terry
Terry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2019
Responsive staff
The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.
Dennis R
Dennis R, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2018
Good value central hotel
The hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.
Oliver
Oliver, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2018
Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.
Mrs Pamela
Mrs Pamela, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
May 28, 2017
OK
Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.
Jon
Verified Expedia guest review
8/10 Very Good
Feb 5, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2024
Andreas
Andreas, 1-night trip
Verified Ebookers guest review
8/10 Very Good
Nov 30, 2023
antony
antony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2023
Emmanuelle
Emmanuelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2023
Emmanuelle
Emmanuelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2023
Ok
Arnd
Arnd, 3-night business trip
Verified Expedia guest review
6/10 Good
Jul 6, 2023
Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.
Rene
Rene, 1-night family trip
Verified Ebookers guest review
6/10 Good
May 30, 2023
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
May 7, 2023
Déconseillé si vous voulez dormir.
Les parois sont en cartons.
Aucune insonorité.
On entend même très bien, le voisin d’à côté actionner les interrupteurs.
Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre.
L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement.
Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre.
En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé.
Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant.
Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Christophe
Christophe, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2022
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2022
Sehr nettes Personal😀
Gabi
Gabi, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
Aug 13, 2022
Christoph
Christoph, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2022
Sehr gute Lage, freundliches Personal.
Ludwig
Ludwig, 1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Jul 4, 2022
THIERRY
THIERRY, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 18, 2022
Bon accueil et bon rapport Q/P
Très bien.
Une petite renovation de salle de bain serait un plus.
Yann-Eric
Yann-Eric, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 2, 2022
Bon accueil. Correct. Propreté à optimiser
Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 28, 2022
Excellent accueil. Bon rapport Q/P
Yann-Eric
Yann-Eric, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2022
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Benno
Benno, 5-night trip
Verified Hotels.com guest review
6/10 Good
Dec 17, 2021
Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.