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Shera Inn Hotel

4.0 star property
Hotel with spa, near National Museum of Kazakhstan

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Photo gallery for Shera Inn Hotel

Pool
Front of property
Standard Double Room | Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board
In the heart of Kazakhstan, Shera Inn Hotel offers an upscale retreat with a delicious breakfast, tranquil spa treatments and 2 lively bars. Connect to WiFi in your room or take advantage of dry cleaning/laundry services after a day exploring Presidential Palace and Republic Square.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Bathrobes
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2016
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Bar (on property)

Holiday Inn Express Almaty by IHG

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 78 reviews
The price is ₩116,815
₩130,833 total
includes taxes & fees
Apr 11 - Apr 12
Holiday Inn Express Almaty by IHG
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About the neighborhood

Map
Khadzhimukan St 47, Almaty, 050067

What's nearby

  • Dostyk Plaza - 18 min walk - 1.6 km
  • National Museum of Kazakhstan - 19 min walk - 1.6 km
  • Presidential Palace - 19 min walk - 1.7 km
  • Almaty Opera House - 5 min drive - 3.9 km
  • Almaty Tower - 6 min drive - 3.1 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 26 min drive
  • Almaty Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Crepe - ‬10 min walk
  • ‪Honey Coffee - ‬1 min walk
  • ‪Traveler's Coffee - ‬6 min walk
  • ‪Lanzhou - ‬2 min walk
  • ‪Турандот - ‬12 min walk

About this property

Shera Inn Hotel

When visiting Almaty, Shera Inn Hotel is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness center, and a sauna.

Languages

English, Russian
VISIBILITY

At a glance

Hotel size

    • 188 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski lifts nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Lobby Bar Vienne - Onsite lobby lounge. Open 24 hours.
Lounge Bar Rome - Onsite cocktail bar. Open select days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for KZT 7840 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Shera Park Inn Hotel Almaty
Shera Park Almaty
Shera Inn Hotel Almaty
Shera Almaty
Shera Park Inn Hotel
Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

Does Shera Inn Hotel offer free cancellation for a full refund?

Yes, Shera Inn Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shera Inn Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Shera Inn Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Shera Inn Hotel?

Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one way.

What are the check-in and check-out times at Shera Inn Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Shera Inn Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at Shera Inn Hotel and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a sauna. Shera Inn Hotel also has a steam room.

Are there restaurants at or near Shera Inn Hotel?

Yes, there's an onsite restaurant, Lobby Bar Vienne.

What's the area around Shera Inn Hotel like?

Shera Inn Hotel is a short 18-minute walk from Dostyk Plaza and 19 minutes' walk from National Museum of Kazakhstan.

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Shera Inn Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

The location was very convenient, the condition not the best and a bit old already. The breakfast was a good value for the money.
2-night trip

10/10 Exceptional

Great
Edward, 2-night trip

2/10 Poor

Unhelpful staff Breakfast was very mediocre coffee machine was dispensing cold coffee and the staff had no idea how to increase the temperature the room was too hot with no temperature control no coffee or tea in the room . Even 3 star hotels have a little tea service with a kettle
Rubina, 1-night trip

6/10 Good

Horrible air conditioning, temperature in my room room was 28С
Nurlan, 2-night trip

6/10 Good

Could be better
The hotel is good. The lobby is elegant. The room is also ok. The bathroom had a bad smell. And the shower gel and shampoo surprised me with their jelly-like consistency. It was not convenient for me to shake it out from a jar. Breakfast variety is good. But the restaurant was quite stuffy. Surprised that the bar is closed in the evening. The spa was also disappointing. The sunbeds are not very comfortable, the sauna is scalding. The good is pool, nice and big.
Vasily, 1-night trip

4/10 Fair

Need to really work on their service skills.
The hotel service was not at all upto the mark. Staff at reception needs to work on their English language. Before coming to the hotel we checked with them for early checkin and checkout. The staff confirmed there won’t be any additional charges for the same, however, on the last day they did everything to make it tough on us. We decided to extend the stay by one day and were told certain amount to be paid on the second day of the stay and it was paid. Upon coming back from tour in late evening we were told you need to pay extra because staff made some mistake and told us wrong tariff for the extra night in addition to early check in charges. Ayat got involved on last day (good in English) and helped us to resolve the finances and came up with in between amount. But the drama from staff that their salaries will be cut, they will need to pay for error, plus weak communication skills was a disaster. Even after agreeing it was their mistake they threatened us to be thrown out of hotel (at 11 pm after our tour) if not paid was too much to take in. We got a decent room with an excellent view, but sink was getting clogged, tap in shower area were not working forcing to take shower in bath tub. Jet spray wasn’t working. Rooms were not cleaned till asked to be done. Breakfast options were very limited esp for Vegetarians, too much meat in early morning. Overall would never advise to stay at this hotel when you have other better options.
Abhijit, 2-night trip

2/10 Poor

Alexander, 4-night trip

6/10 Good

GINES, 2-night trip

10/10 Exceptional

Chingiz, 1-night trip

8/10 Very good

IGOR, 1-night trip

10/10 Exceptional

Отличная гостиница. Рекомендую
ivan, 1-night trip

8/10 Very good

Класс
Все понравилось!
Eduard, 1-night trip

10/10 Exceptional

ARS -Meir, 2-night trip

6/10 Good

Лучшее, что есть в этом отеле - сотрудники
Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
20-night trip

8/10 Very good

1-night trip

2/10 Poor

Huseyin, 15-night trip

2/10 Poor

Nothing works here. Even the doors. People never smile. :(
1-night trip

10/10 Exceptional

BIN, 3-night trip

6/10 Good

Alessandro, 4-night trip

8/10 Very good

It`s so convenient for getting from airport. New facility and good service.
Kohzo, 1-night trip

8/10 Very good

Cheap and convenient.
Kohzo, 1-night trip

10/10 Exceptional

Отличный отель
Приезжая в Алматы по работе, всегда останавливаюсь в данном отеле. Отличные номера и сервис, ни разу не разочаровался. После прошлого визита оставлял отзыв в форме обратной связи отеля, что в номерах не хватает чайника и чая. Приехав в этот раз, очень порадовало, что отзыв был учтён! :)
Vlad, 4-night trip

6/10 Good

Avarage.
Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.
AHMET ULKU, 3-night trip

10/10 Exceptional

你無法想像用如此低廉的價格，可入住一間寬敞而乾淨的酒店。 You can not imagine that this price can give you a big and clean room.
Wing Wah, 1-night trip

8/10 Very good

Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out
Brij, 1-night trip