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Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

3.0 star property
Shanghai hotel with restaurant, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

Lobby
Interior
Exterior
Deluxe Twin Room | Desk, blackout drapes, rollaway beds, free WiFi
Business Suite | Living room | TV

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, rollaway beds, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, rollaway beds, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hourly room Stay 8am-6pm)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Suite

Business Suite | Living room | TV

Business Suite

Highlights

Air conditioning
TV
Renovated in 2015
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

voco Shanghai Zhangjiang, an IHG Hotel

Free parking
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (6)
The price is ₩109,720
₩127,933 total
includes taxes & fees
Jan 4 - Jan 5, 2025
voco Shanghai Zhangjiang, an IHG Hotel
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About the neighborhood

Map
No. 1478 Huaxia East Road, Pudong New District, Shanghai, Shanghai, 200120

What's nearby

  • Chuansha Park - 16 min walk - 1.4 km
  • Shanghai Disneyland© - 8 min drive - 8.9 km
  • Shanghai Zhangjiang Hi-Tech Park - 10 min drive - 10.4 km
  • Shanghai New International Expo Centre - 17 min drive - 16.8 km
  • The Bund - 23 min drive - 23.5 km

Getting around

  • Shanghai Pudong Intl. Airport (PVG) - 16 min drive
  • Hongqiao International Airport (SHA) - 53 min drive
  • Shanghai South Railway Station - 26 min drive
  • Shanghai Railway Station - 29 min drive
  • Chuansha Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks (星巴克) - ‬7 min walk
  • ‪鲜芋仙 - ‬9 min walk
  • ‪Pankoo釜山料理 - ‬8 min walk
  • ‪肯德基 - ‬13 min walk
  • ‪新亚大包 - ‬6 min walk

About this property

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

At Vienna Hotel (Shanghai Pudong Airport & New International Expo Center), you'll be within a 10-minute drive of Shanghai Disneyland©. You'll have free perks like WiFi and self parking.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 117 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 4 AM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 2 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Restaurant

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • Traditional architecture

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 30 per room

Children & extra beds

  • Rollaway beds are available for CNY 150 per day

Policies

This property accepts credit cards.

Frequently asked questions

Does Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) offer free cancellation for a full refund?
Yes, Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, an airport shuttle is available. The charge is CNY 30 per room.
What are the check-in and check-out times at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Check-in start time: 2 PM; Check-in end time: 4 AM. Check-out time is 2 PM. Express check-in is available.
Are there restaurants at or near Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?
Yes, there's an onsite restaurant that offers Chinese cuisine.
What's the area around Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) like?
Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) is located on the Strip in Pudong, a short 16-minute walk from Chuansha Park and 13 minutes' walk from Huang Yanpei's Former Residence.

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Fair

Don't bother to stay here!
Room was in terrible condition. Carpet had stains all over and the shower was full of mold and mildew. Nobody on the staff spoke English so hard to communicate. Also arranged with the hotel for a shuttle bus to the airport the next morning that did not show up.
Andy, 1-night trip
Verified Expedia guest review

6/10 Good

For One Night.
Hotel is comfortable for one night. Room and bed cozy- good bathroom- Staff rather perfunctory-no smiles. No dining room-had to walk outside behind hotel searching for a place to eat( this at night and raining). Main observation this hotel is NOT close to the airport it was a good 20 minute drive.There was shuttle to airport.
Verified Orbitz guest review

4/10 Fair

Not again.
Not the best choice.
Verified Hotels.com guest review

4/10 Fair

So-So
The non-smoking room had an ashtray and smelled like cigarettes. The curtains let in too much light, and some local vendor was loudly playing music at 8 a.m. There was no coffee powder in the room. The Wifi was good, and the airport express was great. But, the complimentary breakfast had little choices which were not hot anymore.
Verified CheapTickets guest review

6/10 Good

Vienna International, Shanghai
The hotel doesn't have a restaurant but does offer a Chinese style breakfast. The bus to the airport is charged at 20 rmb per person or 40 rmb for a family and good value. The hotel is ok for an overnight stay but not for a holiday.
Verified Hotels.com guest review

6/10 Good

Close to the metro and grocery stores.
The carpets are old, there are stains in the carpets. It is noisy even all windows are closed. Need to pay 30 RMB for the ride to the airport. But you can also take metro to the airport if you can carry your luggage.
Verified Expedia guest review

2/10 Poor

Filthy room. Uneatable gross breakfast
Dirty filthy rooms. Breakfast is uneatable. Location is not good. Shuttles are not reliable.
Verified Orbitz guest review

4/10 Fair

Terrible
The carpet in the room was in need of a serious cleaning. We were given a smoking room and they tried to charge us for breakfast and airport shuttle when it was included in the price. Got the smoking room change and the second room was just as bad as the first. The staff was provided with the free breakfast and shuttle information but still tried to charge us. Even though it says Pudong Airport the hotel is more than 30 minutes from the airport. The breakfast was nothing but noodle and veggies in various forms, cold and of poor taste. Coffee was watered down. Make sure you bring flip flops because you don't know what you will get between your toes from the collection of food and drink ground into the carpet. The towels were ready for the rag pile. Have to say something good THE SHEETS WERE CLEAN.
Verified Expedia guest review

4/10 Fair

Good for a quick lay-over night.
Late arrivel, room was OK, maybe the air-conditioning has a lowered performance and no air conditioning on floors. The communication with staff was not easy (bad English).
Verified Expedia guest review

10/10 Exceptional

Very pleased
Rooms were clean and comfortable, Staff was very nice and helpful. Airport shuttle was very accommodating. Internet connection was very good. No real complaints to think of.
Verified Orbitz guest review

8/10 Very Good

Nice and comfortable.
Had some trouble coordinating the airport shuttle, but he was there and took care of us. Rooms were nice enough, clean but well used. Comfortable, the hotel staff were very nice and accommodating. Some English, enough to get us what we needed. Breakfast was typical, and slightly beyond expected. Internet worked very well.
Verified Orbitz guest review

10/10 Exceptional

Excellent hotel near Pudong airport
There was a bit of a language barrier when checking in but we both managed to talk via translation apps which amused me. Staff were just willing to help as much as possible despite this which was great. The room was excellent, modern and very comfy. The hotel can arrange a taxi to take you to the airport for a small fee. The hotel is also situated only a short walk from a metro station.
Verified Hotels.com guest review

4/10 Fair

Unclean hotel, far from the airport and Disney.
On our furst day there, they called us an illegal taxi who kept telling us to hurry and pay him first, or the cops would get him, and then he dropped us off half a mile from our final destination and told us to walk. He charged us 100 for the trip from the hotel to Disney. They also did not offer a free airport shuttle as advertised, which cost us a lot of money. They have a health rating posted on the wall by the check in desk as a "D" out of an A-F rating scale, which is below standard quality. No one spoke English, and it was very difficult to communicate. Very far from the airport and Shanghai Disney also. The breakfast was terrible, and the staff who worked there had their children playing and eating in the breakfast area with the guests. Two of the children kept taking food, biting it and putting it back on the trays that were served to the guests. Very unsanitary conditions. The lobby is beautiful, so we expected good quality, but this hotel definitely did not meet expectations.
Verified Expedia guest review

6/10 Good

The room was fine
Though somewhat small, the room was fine and clean. Some rooms face a highway and can be a bit noisy. The staff speaks almost no English. I can speak enough Chinese to get by, so I had no problem. The restaurant serves just Chinese food. And the complimentary breakfast was just ok. The hotel provides transportation to Shanghai Pudong Airport for a price. During regular hours, a scheduled, 10-minute ride to the airport cost me RMB30. Another time, an unscheduled ride to the airport at night cost me RMB70, which was ok. A driver is on call, I gathered. Around the corner from the hotel was a small grocery story. Besides that, not much nearby. (RMB6.65 = US$1.)
Verified Expedia guest review

2/10 Poor

Terrible hotel staff
We arranged to be picked up by the hotel from the airport for 120 yuan. It is not complimentary. They were to be waiting for us with a sign, but they were not there. After being about 1.5 hours large, the guy who was supposed to meet us showed up, but instead of greeting us, he turns his back on us and starts talking on his cell phone. After several phone calls and another hour later (we tried to get his attention, but he would throw one hand up and continue talking). He finally takes us downstairs to go to the hotel. We get to the hotel and we had pre-paid for 2 rooms, it is 6:15 pm by this time. The staff only had one room ready and said it would take another 1/2 hour to ready the second room! We had scheduled an excursion in Shanghai and lost all of our money for it due to the incompetence of this hotel. The carpets are all stained up and no one speaks any English. I wouldn't mind that but they were not even willing to try to understand us and the incompetence was just mind blowing.
Verified Expedia guest review

6/10 Good

SO SO
EXPECTED PROBLEM FACED, NO ENGLISH SPEAKING PERSON ON THE RECEPTION AND NO COMPLIMENTARY PICK AND DROP TO HOTEL WHICH IS NORMALLY AVAILABLE ON NEAR AIRPORT HOTELS.
Verified Hotels.com guest review

8/10 Very Good

rainy day in Shanghai
Nothing very close. Wanting to eat I walked over a mile in order to find something worth ordering.
Verified Hotels.com guest review

4/10 Fair

shanghai
Bed sheet was stained
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with very friendly and helpful staff
I stayed at this hotel during a layover in Shanghai. I do not speak a word of Chinese, but the staff was great in making my staff relaxing and enjoyable.
Verified Orbitz guest review

8/10 Very Good

Budget price but nice hotel
Budget price but a nice hotel, it was clean and very comfortable, the staff did not speak much English but we did communicate, and they were very friendly. We will definitely stay here again. Transportation to downtown Shanghai was great, we took the metro to the market before we left, and it was very easy, but we found out the hard way, that the number 2 line stops and you have to switch platform sides to continue, which was a little confusing. But the hotel was worth the stop for one day, we plan to stay longer next time
Verified Expedia guest review

8/10 Very Good

เลือกเพราะมีรถรับ ตลอดคืน แต่ต้องพูดภาษาจีนเป็นด้วย ได้แค่นอน ตื่นมากินอาหารเช้า ตกใจไม่มีรถไปส่งสนามบิน ต้องเสียค่าแทกซี่ไปสถานนีรถไฟเอง แถมรอบๆโรงแรมไม่มีอะไรเลย อยู่เลียบด่วน อะไรเทือกนั้น ไม่แนะนำไปพัก เวียนนาอีกโรง ถึงจะสดวก
Verified Hotels.com guest review

6/10 Good

kenneth, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Mal por hoteles.com
Llegamos a la 1 de la mañana, y me dijieron q la reservacion no existia y que no tenian cuartos, les mostre mi reservacion e hicieron caso omiso, solo me buscaron un taxi para que fuera a otro hotel.
Pedro pablo, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

대중교통 편한 호텔
5분 거리안에 지하철이 있어 매우 좋음 시설 만족 훙차오공항 전철로 1시간30분거리 푸동공항 30분 정도
Verified Hotels.com guest review

8/10 Very Good

各个方面都很好，只是隔音不太好，其他的都很满意，希望酒店以后能配睡衣。服务也挺好的，非常满意，很满意
Verified Expedia guest review