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Palapa Hotel

3.0 star property
Hotel in Mataram

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palapa Hotel

Reception
Restaurant
Superior Room | Terrace/patio
Terrace/patio
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
Feel at home
  • Rollaway/extra beds available (free)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
LED TV
Rollaway/extra beds
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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10.0 out of 10, Exceptional, (2)
The price is ₩17,469
₩76,419 total
includes taxes & fees
Dec 21 - Dec 22
ZAVANA Rooms
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About the neighborhood

Map
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238

What's nearby

  • Mataram Mall - 1 min walk - 0.2 km
  • Pura Meru - 17 min walk - 1.4 km
  • Mayura Park - 18 min walk - 1.5 km
  • Islamic Center NTB - 3 min drive - 2.9 km
  • Lombok Epicentrum Mall - 3 min drive - 2.8 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicio Bakery & Cafe - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bubur Bandung Sari Rasa - ‬2 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬3 min walk
  • ‪Bakmi Raos - ‬2 min walk

About this property

Palapa Hotel

Enjoy your visit to Mataram with a stay at Palapa Hotel. For a bite to eat, guests can check out Coffee Toffee, which serves international cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Indonesian

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Coffee shop
  • 24-hour room service

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Terrace

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Rollaway/extra bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Coffee Toffee - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards.

Also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

Does Palapa Hotel offer free cancellation for a full refund?
Yes, Palapa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palapa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palapa Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Palapa Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palapa Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Palapa Hotel like?
Palapa Hotel is a short 1-minute walk from Mataram Mall and 18 minutes' walk from Mayura Park.

Palapa Hotel Reviews

Reviews

7.6

Good

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Nurhayat, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 3-night trip
Verified Ebookers guest review

4/10 Fair

No wifi in the room. Receptionnist are flabby and not very helpful...
clement, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Poor room setup.
Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.
Verified Expedia guest review

6/10 Good

BRUNO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Базовый отель для непритязательных туристов
В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

まさにビジネスホテル
町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
アム, 1-night trip
Verified Expedia guest review

10/10 Exceptional

多分メジャーなホテル　Maybe major hotel
良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach
RO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Elena, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

마타람몰 바로옆. 공항가기전 쉬어가기좋아요
2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요. 나름 깨끗하고 숙박하기도 좋을거같은곳이었어요 일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 !
김지선, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

　レジャーやホテルからの展望等は、期待できないが、マタラムモールの真裏にあるので、ちょっとした買い物や食事に行く時は、かなり便利。 　あと、下のカフェテリアも割りとリーズナブルなので、昼食やコーヒーが飲みたい時には利用しました。 あと、シャワーも水量があり、お湯もしっかりでる。 　
Verified Expedia guest review

6/10 Good

Ok til transfer
Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner. Coffee Toffee som er nabo til hotellet var dog rigtig lækker!
Verified Hotels.com guest review

8/10 Very Good

cocok dengan budget terbatas dipusat kota
hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja
Verified Hotels.com guest review

10/10 Exceptional

マタラム中心部すぐそばできれいなホテルでした。
マタラム中心部のすぐそばできれいなホテルでした。 建物も部屋もとてもきれいで、表通りから少し入ったところなので静かでした。
Verified Expedia guest review