Room was great, AC worked really well during the 90+ degree weather. The staff was very friendly and the cleaning staff were all local folks. If ya know what I mean. Nice breakfast area, that we used as an after party spot when we were coming back from the local Macedonian Festival. Only negative, one elevator was down..stopped running when we were in it! :) Will definitely stay again next year!
Jason
์น๊ตฌ์ 3๋ฐ ์ฌํ
10/10
Hotel was very clean, comfortable and a pleasure to stay at.
Tracy
4๋ฐ ์ถ์ฅ
10/10
Robert
3๋ฐ ์ฌํ
8/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Catherine
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
We only stayed 1 night. We were in town for a baseball tournament. I will point out that I was appreciative of the security. The employee working the front desk on 6/28, night shift did her job. The gentleman that checked me in . Very knowledgeable of the hotel business and gave me all the information I needed. The staff at this Hampton inn Hamburg ny location is awesome. Please note, when you have awesome staff. You have good management behind them. Thank you.
William
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Shannon
1๋ฐ ์ฌํ
6/10
Overall we were happy with our stay except for the room service. This was a 5 day stay for a funeral for a relative. The first morning the towels were changed and garbage removed. No service was provided and we were left with overflowing garbage and wet towels. Each night we returned late as we had to make arrangements. When I talked to the night clerk she said we had to request service. When I told her there was no sign in the bathroom to let us know. She replied that it was on their website No apology and a maid never entered our room At first I thought I had left the do not disturb sign on door but the second morning I made sure I removed it and the rooms on either side of us were being cleaned when we left. The night clerk did give me clean towels. It would seem like a simple thing to have a small notice in the room to inform like every other hotel does since the pandemic. I guess I will need to read the entire website or just use a more user-friendly place. We have liked the Hampton Inn and this may just the Buffalo hotels policy
Spencer
5๋ฐ ์ฌํ
4/10
Room was not clean!
Ellery
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Kenneth
1๋ฐ ์ฌํ
6/10
Got the same hotel room as we did three years ago, and apparently they did not fix the massive chunk of wood missing from the door frame where the lock sits.
The bed was made on top nice and neatly but once you pull back the covers, it was a complete mess and quite honestly, I was not sure if it was slept in or not.
Seems like customer service no longer exist!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Enjoyed my stay at this hotel. Check-in was quick and easy. Staff were friendly. The hotel is very clean. Loved the flowers on the tables in the breakfast area. Enjoyed the pool; it was a perfect temperature.
April
1๋ฐ ์ฌํ
10/10
For daughters birthday party. Staff very helpful and attentive
sara
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Every staff member we interacted with was very friendly and helpful! Location was convenient. Breakfast was good with a wide variety and nice dining room. Stayed four nights but only had two good sleeps. First night was awakened at 5:00 am by a loud mechanical clicking sound in the wall that repeated every minute or two. Also had late night noisy neighbors on one side and above. Staff was very helpful and moved us to another room on top floor which was much quieter night two. Third night again had noisy neighbors into the wee hours (soundproofing between rooms could be better). Fourth night was quiet and peaceful. Ask for an upper floor room and hope the neighbors are considerate!
Edward
4๋ฐ ์ฌํ
10/10
Everything was great from the staff to the services. Definitely staying again
Deborah
3๋ฐ ์ฌํ
10/10
Amazing
Chris
1๋ฐ ์ฌํ
8/10
Roseanne
3๋ฐ ์ฌํ
10/10
Great
Jeanne
1๋ฐ ์ฌํ
10/10
Friendly and accommodating service make this a fine place to hang your hat for a few nights. The property is quiet and clean.