2/10 - 별로예요
2024년 10월 16일
Probably the worst IHG experience I’ve Had
I frequent IHGs and have been a member since 2019. Usually I know if I choose an IHG, the hotel experience will be great. This was an outlier. Staff is great but the hotel and their policies needs work. The first few hours after check in there were roaches on the counter. The notices on the wall indicating they were trying to be pest free should’ve been a warning. You have to take your dirty towels to the front desk to have them exchanged. You have to take your trash to a dumpster on the side of the property. Several of the light fixtures in the room were not properly working. The hotel considered themselves an extended stay which I guess I missed while booking, so there’s no breakfast provided. This experience felt like a motel.
Sable
Sable 님, 4박 출장
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