8/10 Very Good
Feb 20, 2020
Room is clean but no cabinet/drawers or place to put away our clothes and things. It stays in our suitcases the entire stay. First day, we arrived after 3pm but were given a wrong room and found a roll of dirty tissue in the washroom. Not much toiletries just a bottle of liquid soap and a bottle of shampoo. No slipper and bathrobe as stated and shown in the photos. No welcome gift (for our anniversary and it was mentioned prior to arrival). Breakfast, not much selections. Staff were nice and friendly. Special mention to Stephany Bormann who went beyond our expectations. She is very kind, accomodating and patient. My husband and I really appreciated all her efforts. She always made sure we are okay.The Hygge are lucky to have you as one of their staff. You are an assets to them. Thank you Stephany and best regards to you.
Couple
Couple, 4-night romance trip
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