4/10 - 보통이에요
2025년 2월 10일
Dirty linens, wrong room!
The room booked was not the room I was given. I had specifically booked a room with two queens & a sofa bed to accommodate 5 guests. Upon arrival, I was informed that those rooms were not available due to an event and I would have to take a king bed room for my FIVE occupants. They would not budge even a little to accommodate, told me I could try the hotel next door. When I entered the room, the linens were dirty & pieces of dood were on the bed. They did correct this by handing me linens to change the bed myself. All together negative experience.
실제 이용하신 고객
2박 가족 여행
Hotels.com 실제 이용 고객 후기