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InterContinental Nairobi, an IHG Hotel

Family-friendly hotel in Nairobi Central with outdoor pool and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Nairobi, an IHG Hotel

View from room
Children's area
Club Twin Room (Floor Intercontinental) | View from room
BBQ/picnic area
Combined shower/tub, free toiletries, hair dryer, bathrobes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Airport transfer
    Airport transfer
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Twin Bed (Club Floor Intercontinental)

  • Sleeps 2
  • 1 Twin Bed

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • Sleeps 3
  • 1 Twin Bed

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • Sleeps 2
  • 1 Twin Bed

Superior Room, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • Sleeps 3
  • 1 Twin Bed

Club Room, 1 King Bed (IC)

  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • Sleeps 2
  • 1 Twin Bed

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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JW Marriott Hotel Nairobi
Pool
Spa
Free parking
Free WiFi
9.8 out of 10, Exceptional, (26)
The price is ₩305,000
₩381,251 total
includes taxes & fees
Dec 17 - Dec 18
JW Marriott Hotel Nairobi
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About the neighborhood

Map
City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200

What's nearby

  • Uhuru Park - 3 min walk - 0.3 km
  • Kenyatta International Convention Centre - 6 min walk - 0.6 km
  • University of Nairobi - 14 min walk - 1.2 km
  • Nairobi Hospital - 3 min drive - 2.7 km
  • Yaya Centre - 5 min drive - 4.2 km

Getting around

  • Nairobi (WIL-Wilson) - 10 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive
  • Nairobi Station - 21 min drive
  • Syokimau Station - 21 min drive
  • Syokimau SGR Railway Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Safari - ‬4 min walk
  • ‪Chic & Pizza Master - ‬5 min walk
  • ‪Artcaffé Chester House - ‬6 min walk
  • ‪Pointzero Coffee - ‬5 min walk
  • ‪Big Square - 680 - ‬5 min walk

About this property

InterContinental Nairobi, an IHG Hotel

InterContinental Nairobi, an IHG Hotel is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the room service.

Languages

Arabic, English, French, German, Swahili

At a glance

Hotel size

  • 326 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (13596 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KES 2800 per person
  • Airport shuttle service is offered for an extra charge of KES 4000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KES 3500.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Hotel Nairobi
InterContinental Nairobi
Nairobi InterContinental
Intercontinental Nairobi Hotel Nairobi
InterContinental Nairobi Hotel
InterContinental Nairobi
InterContinental Nairobi an IHG Hotel
InterContinental Nairobi, an IHG Hotel Hotel
InterContinental Nairobi, an IHG Hotel Nairobi
InterContinental Nairobi, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does InterContinental Nairobi, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Nairobi, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Nairobi, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at InterContinental Nairobi, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Nairobi, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by InterContinental Nairobi, an IHG Hotel?
Yes, an airport shuttle is available. The charge is KES 4000 per vehicle one-way.
What are the check-in and check-out times at InterContinental Nairobi, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at InterContinental Nairobi, an IHG Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.
What is there to do at InterContinental Nairobi, an IHG Hotel and nearby?
InterContinental Nairobi, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near InterContinental Nairobi, an IHG Hotel?
Yes, there are 2 onsite restaurants.
What's the area around InterContinental Nairobi, an IHG Hotel like?
InterContinental Nairobi, an IHG Hotel is in Nairobi Central, a short 3-minute walk from Uhuru Park and 6 minutes' walk from Kenyatta International Convention Centre.

InterContinental Nairobi, an IHG Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dalit, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not really 5 star hotel
We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience
Sergio, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great Staff but hotel needs renovations
The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.
Martina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.
Timothy, 3-night trip
Verified Expedia guest review

8/10 Very Good

The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mohamed, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms are clean and the staff are kind.
SEONGWON, 4-night business trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

prashant, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

The staff is attentive and kind, and I was consistently impressed by the size of the team. Between hotel staff and security, there were team members everywhere. The room was well appointed, and the WiFi was stable enough to have FaceTime audio calls that were not marred by technical problems. Higher bandwidth platforms with video were a little dicey, but still workable. The only aspect of the hotel that I would have liked to see improved is the physical plant. The hotel is showing its age a bit. One can see wear and tear with a bit more than a passing glance. Such items are not mission critical though. Did the condition of the physical lobby bar mean the staff couldn't serve drinks or food, not at all. However, if the hotel wishes to maintain its five star standing, a little attention to some of it structures would help. Overall, it's a very nice property, a good room, and great staff.
6-night business trip
Verified Expedia guest review

8/10 Very Good

Service and service people in the hotel, all arrangements, business lounge, restaurants, etc
3-night romance trip
Verified Ebookers guest review

6/10 Good

5-night trip
Verified Orbitz guest review

10/10 Exceptional

FRANCK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Professional and friendly staff!
Fantastic service from all staff, throughout the hotel. Genuinely welcoming - making the entire Nairobi experience positive. It feels very safe and secure. Rooms are large and well furnished and food offering is good. Could do more to reduce single use plastic in the bathrooms though!
Joseph, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

The room are fantastically set out and clean. Staffs are friendly and appealing.....
Amos, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice stay.
Staff was incredible. Club lounge was nice. Need new pillows.
PETER, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very good,location was excellent.Staff is helpful.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The location is perfect and the staff are very helpful and always smiling
Kennedy, 1-night family trip
Verified Expedia guest review

6/10 Good

Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms.
2-night trip with friends
Verified Orbitz guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

10-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

It is an excellent international 5 stars hotel although it is 50years old. The management is top class. The breakfast is very delicious and many options! It is also close to the national park! Nice stay as a whole!
Terence, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Very helpful staff. Short stay and mainly used In Room services which was excellent.
2-night family trip
Verified Expedia guest review