Aydinbey Queen's Palace & Spa - Ultra All Inclusive
Aydinbey Queen's Palace & SPA - All Inclusive features a nightclub and a free kids' club. Guests can indulge in massages, and Main Restaurant, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, an indoor pool, and a beach bar.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Gourmet or à la carte dining limited to 1 meal per stay
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Languages
English, German, Russian, Turkish
At a glance
Hotel size
400 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Beach shuttle service is available in front of the hotel every 20 minutes from May 15 to October 31
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking within 820 ft
Street parking available
Offsite
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
3 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Bowling alley
Playground
Grocery/convenience store
Children's games
Toys
Lifeguard on site
What to do
Free beach shuttle
Bowling alley
Concerts/live shows
Evening entertainment
Shopping
Pool table
Table tennis
Private beach nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
3 meeting rooms
Conference space (5188 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Hair salon
Multilingual staff
Porter/bellhop
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Terrace
Fitness center
Adjacent to a golf course
An indoor pool
Seasonal outdoor pool
Arcade/game room
Spa services
Nightclub
Waterslide
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Magnifying mirror
Hardwood flooring in room
Room amenities
Be entertained
27-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Electric kettle
Slippers
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
Main Restaurant - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Yihe Yuan A'la Carte - Overlooking the pool, this theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
L’Olive A'la Carte - Overlooking the pool, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lounge Bar - Onsite bar. Open 24 hours. Open daily.
Queen's Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Renovations and closures
The property is closed between November 1 and March 31.
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 01 to October 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 18404
Also known as
Aydinbey Queen's Palace All Inclusive
Aydinbey Queen's Inclusive
Aydinbey Queen's Palace SPA All Inclusive
Aydinbey Queen's Palace & Spa - Ultra All Inclusive Serik
Frequently asked questions
Is Aydinbey Queen's Palace & SPA - All Inclusive currently open?
The property is closed between November 1 and March 31.
Does Aydinbey Queen's Palace & SPA - All Inclusive offer free cancellation for a full refund?
Yes, Aydinbey Queen's Palace & SPA - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aydinbey Queen's Palace & SPA - All Inclusive?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Aydinbey Queen's Palace & SPA - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aydinbey Queen's Palace & SPA - All Inclusive?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Aydinbey Queen's Palace & SPA - All Inclusive?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Aydinbey Queen's Palace & SPA - All Inclusive and nearby?
Have fun with nearby activities like jet skiing, kayaking, and parasailing. Additional recreation onsite includes bowling. Enjoy a swim in the indoor pool or use the all-inclusive property's other amenities, which include 5 bars and a nightclub. Aydinbey Queen's Palace & SPA - All Inclusive also has a waterslide and a Turkish bath, as well as spa services and an arcade.
Are there restaurants at or near Aydinbey Queen's Palace & SPA - All Inclusive?
Yes, there are 3 onsite restaurants, featuring local and international cuisine and garden views.
Does Aydinbey Queen's Palace & SPA - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Aydinbey Queen's Palace & SPA - All Inclusive like?
Aydinbey Queen's Palace & SPA - All Inclusive is located on the Strip in Kadriye, a short 16-minute walk from Belka Golf Club and 18 minutes' walk from Garden of Tolerance.
Aydinbey Queen's Palace & Spa - Ultra All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
Oct 23, 2024
The food need to be better. It has no tasty or not cooked good.
muna abdirizak
muna abdirizak, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
tahir
tahir, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Mohammad Amir
Mohammad Amir, 5-night trip
Verified Expedia guest review
2/10 Poor
Sep 17, 2024
Zara
Zara, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 10, 2024
Decent place but packed with families. Food is plentiful and good quality but not always enough places to sit
Kojo
Kojo, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Danielle
Danielle, 7-night trip
Verified Expedia guest review
6/10 Good
Sep 7, 2024
everything was perfect but food was horrible very very poor.
Sonia
Sonia, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Everything was good but the all inclusive is basically similar food all the time you do get fed up
But yes amazing stay specially to go to land of Legends for a walk
Mohammad Amir
Mohammad Amir, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2024
Nice hotel with spacious family room.
Nice hotel, although there aren't any grounds to walk around in. Food was ok, but a bit repetitive. Pool is big and nice for all. Family rooms were nice and spacious, room cleaning done daily, AC very good. No information about evening shows and sometimes there weren't any. Gozelme stand was open on random days, no info. If you can help it don't use the rip off taxis to goto land of legends (it's a 15 min walk)
Aqeel Ahmed
Aqeel Ahmed, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 27, 2024
Dirty rooms
Rude staff. Not good with dealing with complaints.
Air-conditioned keep switching off.
Dirty bathroom.
Worn out towels. We had to keep rongong for extra towels. They gave us 3 towels for 4 of us.
Uncomfortable bed. Flat pillows. We requested for extra pillows and told not available. They will bring some tomorrow. Next day same response. When we complaint. We got 2 pillows with no covers!
There is no iron. Mini bar has only water and 2 juices!
The buffet is mediocre. Poor quality food. No proper turkish cuisine. It was more quantity than quality.
Limited
Sheik
Sheik, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Onay
Onay, 9-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Verified traveler
9-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
haroon
haroon, 7-night trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
Prasanthi
Prasanthi, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
li
li, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2024
Property was good, only restauration was not very well.
Oznur
Oznur, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 8, 2024
I wrote a full review but not enough space. This is not an allergy friendly hotel. It is not a 5* clean and tidy hotel. Food choices are limited and when confronted people were told “it’s because you’re English and not used to food”. There is a lack of empathy and support from most staff. My niece was hospitalised due to gastroenteritis which we believe is due to the hotels facilities as we saw multiple ill children over the 7 day stay. They were not all English either so not an excuse for stomachs issues.
The medical team at the hotel were brilliant with my niece. They were efficient and continued to check on her which was great. There was also a gentleman at guest relations that was very considerate to my sister and brother in law.
Unfortunately the negative outweighs the positive and I would not recommend this hotel.
I welcome the hotel to get in contact to discuss the issues in more detail.
Kirsty
Kirsty, 7-night family trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
Unfortunately there were a few issues, Firstly one of our guests had a dairy allegry this was accommodated for at all, leading to myself and my brother in law having to source and provide snacks for her obviously at a 5 star establishment this should not happen, Secondly my daughter contracted Gastroenteritis which ended up with a hospital stay at some cost, and there were various breakouts of this around the hotel, even seeing food and drinks being tested again a 5 star establishment should not have this issue cleanliness should be of the highest priority
Aaron James
Aaron James, 7-night trip
Verified Expedia guest review
2/10 Poor
Aug 3, 2024
Ioan Cristian
Ioan Cristian, 7-night trip
Verified Expedia guest review
6/10 Good
Jul 29, 2024
Hakan
Hakan, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 26, 2024
It was nice all over but taxi system was bad in the area please up grade
Nisha
Nisha, 5-night romance trip
Verified Expedia guest review
4/10 Fair
Jul 25, 2024
Sweden
Unfriendly staff in the restaurant and in the lobby bar, everyone is stressed. The food was a disaster, we expected more from a 5 star hotel. There were bees everywhere, it was not possible to sit outside and eat, neither in the restaurant nor in the pool area. Unfortunately the cleaning was deplorable, we had to call reception to ask them to clean. AC in the open areas was not OK.