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Citystay

3.0 star property
Hotel convenient to Antwerp Zoo

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Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Front of property
Street view
Living area
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Step into the historic charm of Antwerp's Old Town at Citystay, where modern comforts and attentive service merge. Guests can connect to in-room WiFi, take advantage of bicycle parking and luggage storage. Previous guests have appreciated the multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Airport shuttle
  • Air conditioning
  • Refrigerator in a common area
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Premium bedding
The current price is ₩134,164
₩160,628 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hydromassage showerhead
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hydromassage showerhead
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hydromassage showerhead
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking available
  • Internet access
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8.6 out of 10, Excellent, 1,001 reviews
The price is ₩168,847
₩187,917 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Antwerp Old Town
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About the neighborhood

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000

What's nearby

  • Antwerp Market Square - 4 min walk
  • Cathedral of Our Lady - 5 min walk
  • Green Square - 8 min walk
  • Port of Antwerp - 17 min walk
  • Antwerp Zoo - 4 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 21 min drive
  • Brussels Airport (BRU) - 41 min drive
  • Antwerp-South Station - 8 min drive
  • Antwerp Central Station - 23 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bonaparte - ‬4 min walk
  • ‪De Bomma - ‬3 min walk
  • ‪Den Engel - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk

About this property

Citystay

Citystay puts you within a 10-minute drive of Antwerp Zoo and Sportpaleis.

Languages

Dutch, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 328 ft (EUR 28 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared refrigerator

What to do

  • Bicycle rentals nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Bicycle parking
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Hallway handrail height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 2 stairs to reach property
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Parking

  • Parking is available nearby and costs EUR 28 per day (328 ft away; open 24 hours)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Does Citystay offer free cancellation for a full refund?

Yes, Citystay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citystay?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Citystay?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.

What are the check-in and check-out times at Citystay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Citystay and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Citystay like?

Citystay is a short 3-minute walk from Antwerp City Hall and 4 minutes' walk from Antwerp Market Square.

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Citystay Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Amy, 1-night trip

10/10 Exceptional

Excellent room quality and location for the price
John, 2-night trip

10/10 Exceptional

Great stay
It was great and the staff was responsive.
2-night trip

8/10 Very good

Good location
Tristan, 3-night trip

10/10 Exceptional

Well equipped, well located in town. Efficient.
Johann, 1-night trip

10/10 Exceptional

Great option in Antwerp
Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Andrew, 4-night trip

10/10 Exceptional

Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Regina, 3-night trip

10/10 Exceptional

Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Ehsanul, 2-night trip

10/10 Exceptional

Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Robert, 2-night trip

10/10 Exceptional

Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Jeff, 1-night trip

2/10 Poor

This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10 Exceptional

Natasha, 1-night trip

10/10 Exceptional

Bente, 3-night trip

10/10 Exceptional

Marina, 1-night trip

10/10 Exceptional

乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
Mei Ying, 1-night trip

6/10 Good

Jai, 2-night trip

10/10 Exceptional

Christopher, 2-night trip

10/10 Exceptional

Muy buen hotel ⭐️⭐️⭐️⭐️⭐️
Jesús, 1-night trip

8/10 Very good

Stefania, 1-night trip

10/10 Exceptional

EUNSEOK, 1-night trip

8/10 Very good

Goede bedden, alles netjes, goede douche, en op loopafstand van het centrum. Wij hebben genoten. Wel 1 tip, ontkalk de waterkoker, zat allemaal kalk in. Verder alles tip top in orde, super!
Chantal, 1-night trip

10/10 Exceptional

Yen lin, 1-night trip

10/10 Exceptional

Good Value. Beautiful modern room. Nice location
Michael, 2-night trip

10/10 Exceptional

Zentral gelegen
Tobias ist ein sehr freundlicher Vermieter und stets bemüht jedem es recht zu machen. Wit hatten das grosse Studio was sehr komfortabel war
ALAIN, 4-night trip

10/10 Exceptional

Sabine, 1-night trip