8/10 Very Good
Dec 14, 2024
It was a nice visit
I recently went to Japan with my husband and this was our 2nd stay at this hotel. I want to note the things I enjoyed and the things I did not. Overall, it wasn't a bad stay but I do hope to see improvement if I do visit again.
Enjoyed:
1) Next to the train
2) Laundry in hotel (although the machines need work since we kept adding time for the dryer just for our clothes to still be wet at the end)
3) Next to a family restaurant and convenience store
4) Amenities at the front desk was convenient (e.g. tooth brush, qtips, etc)
Some Issues:
1) The cleanliness could have a bit of work. I usually check for bed bugs and when I checked this time around there were a lot of crumbs on the mattress and the bed sheet itself was a bit dirty.
2) Comfort - The bed was a bit stiff and the choice of pillows was bad. For some reason we were given one firm pillow and one floppy cheap one. So one of us had to choose who got the firm one and who got the cheap one.
Alejandra
Alejandra, 9-night trip
Verified Hotels.com guest review