2/10
This is likely a scam. The hotel called me on the day I was supposed to check in and claimed they had to cancel my reservation due to overbooking caused by a technical issue. They promised a refund over the phone, but I never received it. Hotels.com couldn't help because they require the hotel's approval to process a refund — and the hotel has since become unreachable. A very frustrating experience. I strongly advise against booking this property. It should be removed from the search list.
Yifan
1박 여행