Hotel Arco Iris Tulum features a rooftop terrace and puts you just steps from Hospital de Tulum. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A fitness center, a snack bar/deli, and a terrace are other highlights.
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
What's nearby
Hospital de Tulum - 2 min walk - 0.2 km
Dos Aguas Park - 3 min walk - 0.3 km
Holistika Art Walk - 4 min drive - 2.5 km
Hunab Lifestyle Center - 5 min drive - 2.1 km
Jaguar Park - 5 min drive - 2.1 km
Getting around
Tulum Intl. Airport (TQO) - 46 min drive
Cancun Intl. Airport (CUN) - 97 min drive
Restaurants
Campanella Cremerie - 2 min walk
Burrito Amor - 2 min walk
Crazy Fish Tacos - 2 min walk
Raw Love - 2 min walk
Las Margaritas - 2 min walk
About this property
Hotel Arco Iris Tulum
Hotel Arco Iris Tulum features a rooftop terrace and puts you just steps from Hospital de Tulum. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A fitness center, a snack bar/deli, and a terrace are other highlights.
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Snack bar/deli
What to do
Bicycle rentals nearby
Ecotours nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Beach towels
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of USD 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.39 per accommodation, per night. This tax does not apply to children under 12 years of age.
Electricity fee: USD 0.25 per stay for use over 16 kWh
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 8315
Also known as
Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum
Frequently asked questions
Does Hotel Arco Iris Tulum offer free cancellation for a full refund?
Yes, Hotel Arco Iris Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arco Iris Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Arco Iris Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Arco Iris Tulum?
Sorry, there's no onsite parking at Hotel Arco Iris Tulum.
What are the check-in and check-out times at Hotel Arco Iris Tulum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Arco Iris Tulum and nearby?
Have fun with nearby activities like cycling and fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hotel Arco Iris Tulum?
Yes, there's an onsite restaurant.
What's the area around Hotel Arco Iris Tulum like?
Hotel Arco Iris Tulum is in Tulum City Center, a short 5-minute walk from Dos Aguas Park.
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Reviews
Hotel Arco Iris Tulum Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
6.0
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Restaurant
Rooftop pool
Biking
Beach
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
Staff were awesome! Location to bus depot and lots of bars/restaurants was great! Room was huge! Only needed one night, but would be great for a week or longer with all the amenities it had. Roof top pool and seating area was fantastic!
Jeanette M
Jeanette M, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Ezekiel was very helpful and kind. He made a nice day very pleasant. The room was clean and the area was safe for a solo traveler. And it was right on the strip so getting any necessities or food was very easy.
Cleopatra Nafartiti
Cleopatra Nafartiti, 2-night trip
Verified
8/10 Very good
May 20, 2025
The room was clean and okay for the price it is on the Main Street a lot of food options
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Rooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.
brandon
brandon, 3-night trip
Verified
10/10 Exceptional
Feb 25, 2025
Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.
Wendy
Wendy, 3-night trip
Verified
10/10 Exceptional
Jul 31, 2025
So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
Leslie
Leslie, 4-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Samuel
Samuel, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2025
I loved it, great location and good accomodation
Aramika
Aramika, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Front desk staff Mary y Pepo,🔥!
Extremely patient and helpful. Much love and respect to both of them.
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
No beach nearby, no kitchen
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Sally
Sally, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2022
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Christopher
Christopher, 4-night trip
Verified
2/10 Poor
Jan 4, 2025
Booked , confirmed, show up, no room.
Susan
Susan, 1-night trip
Verified
2/10 Poor
Apr 7, 2023
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.
Adam
Verified
8/10 Very good
Mar 4, 2026
Les chambres sont vieilles m
Christelle
Christelle, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
La habitación con mucha limpieza
María Joaquina
María Joaquina, 7-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Accueil chaleureux, hôtel très propre
Accueil extrêmement chaleureux, service aux petits soins. Chambre propre et spacieuse. Hôtel très propre. Emplacement idéal à 3 min de l'arrêt de Bus ado, pile devant le collectivo.
anthony
anthony, 1-night trip
Verified
8/10 Very good
Apr 19, 2025
Hotel básico pero bien en general, en pleno centro de Tulum. Al estar cerca de la central de autobuses y haber un paradero de transporte afuera, puede resultar ruidoso para algunas persona, nada grave.
Uriel Esteban
Uriel Esteban, 3-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Buenas instalaciones , muy comodas
Fernando
Fernando, 3-night trip
Verified
6/10 Good
Feb 6, 2025
La atención en la recepción es muy mala
ALBA Alicia
ALBA Alicia, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2025
Esta muy bien ubicado, el personal es muy amable, buena relación precio-servicio
UBALDO
UBALDO, 2-night trip
Verified
8/10 Very good
Jan 20, 2025
Todo muy bien, el personal muy amable. Solo unos pequeños detalles, el agua no estaba caliente y la televisión no se veian los canales.
MArtha
MArtha, 1-night trip
Verified
8/10 Very good
Jan 17, 2025
Bien
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Nous avons adoré cet hôtel!
Il est situé sur l'avenue principale donc à proximité de tout. Le personnel est très sympathique et la piscine sur le toit offre une magnifique vue sur la ville.
Nous avions choisi le studio avec cuisine et c'était parfait. La chambre était spacieuse et très confortable en plus d'être bien insonorisé. Nous avons adoré!