Located near a train station, Best Western Plus Hotel Kassel City is a great choice for a stay in Kassel. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. An indoor pool and an outdoor pool are other highlights. Public transportation is close by: Rathaus-Fünffensterstraße Tram Stop is just 9 minutes by foot.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15 per night)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Babysitting services
What to do
Golfing nearby
Working away
Business center
Meeting room
Conference space (6889 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1991
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An outdoor pool
An indoor pool
Sauna
Accessibility
Elevator
Room amenities
Be entertained
42-inch TV
Premium satellite channels
Home comfort
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16 per pet, per night
Parking
Self parking costs EUR 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel
Frequently asked questions
Is there a pool at Best Western Plus Hotel Kassel City?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western Plus Hotel Kassel City?
Yes, pets are welcome. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Kassel City?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Best Western Plus Hotel Kassel City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Plus Hotel Kassel City and nearby?
Best Western Plus Hotel Kassel City has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Best Western Plus Hotel Kassel City?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Hotel Kassel City like?
Best Western Plus Hotel Kassel City is in Mitte, a short 9-minute walk from Rathaus-Fünffensterstraße Tram Stop and 10 minutes' walk from Bergpark.
Best Western Plus Hotel Kassel City Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
Dec 9, 2020
Very clean, kind staff, good breakfast, located in the middle of the city.
Gil
Gil, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 5, 2020
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Jul 10, 2020
Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Elisabeth
Elisabeth, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 9, 2019
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Verified traveler
1-night romance trip
Verified Travelocity guest review
6/10 Good
Nov 14, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2019
Good hotel
Exceloebt
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 7, 2019
Generally good
Overall a pretty good Best Western Hotel. City centre location is convenient. Breakfast was a good selection, however you need to walk through the Shopping mall it is located in to get to the restaurant where breakfast is served. Reception Staff helpful and friendly. Two comments for improvement; Firstly an air con upgrade for the rooms would be a good idea- there is only an air re-circulation/ heating unit in the bedrooms. Secondly, a selection of pillows would be good. The one pillow provided was a big square pillow with no substance to it. A warning - underground car park was €13 for the night. The rooms are very well priced though.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2018
Awesome Kassel hotel
Perfect hotel for inner city visit. Excellent parking options.
Andree
Andree, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Dec 2, 2018
izzat
izzat, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2018
Very convenient to city center parking garage below and very pleasant with large breakfast buffet my second time there would stay no where else
robert f
robert f, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2018
The hotel in Spohrstraße is in the same street as my grandparents lived before WW2. I was on a roots trip with some of my grandchildren. I want to tomstay in the same street. The hotel is extremely pleasant. The hotel reception staff speak English and are really nice. The rooms are great, clean and comfortable. There is a supermarket in the shopping center on site so we could buy fresh vegetables and fruit. Ample parking under the hotel. It was my second stay at the hotel and when I come to Kassel I would stay there again. As we keep kosher, I did not eat in any of the restaurants. The location is very good too. A great stay.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2018
will stay again, easy access and very friendly staff, room was quite comfortable.
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 25, 2018
No sleep
Glen
Glen, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2018
Grimm Fairytales and shopping
Good location and easy walking to site seeing and restaurants.
Linda
Linda, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
May 30, 2018
We had no A/C at the Room
Sabine
Sabine, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 26, 2018
Business trip with a quick stop along the way
A peasant stay
Michelle
Verified Hotels.com guest review
10/10 Exceptional
Feb 18, 2018
saeed
saeed, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2017
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2017
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2017
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2017
Documenta 14 sleeping experience
Air conditioner too weak and the room ventilation is not good. Bed too soft
Fan Kwong David
Fan Kwong David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2017
Good hotel for Kassel and Documenta
My son (who is 11) and I stayed for two nights to visit Documenta and the Bergpark and the hotel was perfect for us - comfortable, spacious rooms, good breakfasts and close to everything. The staff were very helpful and we will stay here again.
Marsha
Marsha, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 21, 2017
Disappointed
For the price (over 200 euros a night with parking) this is not a good value. The rooms are extremely outdated, with uncomfortable beds, and an oppressive smell of Febreeze-type room spray, and air conditioning that didn't seem to work at all. It was very difficult to sleep. The breakfast and the location were great, but not worth the price.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 12, 2017
Good hotel. Better than I expected. Excellent breakfast.
Ralph
Ralph, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
Jul 24, 2017
Bad service
The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do.
When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with.
It was terrible experience and I would not recommend the hotel at all.