Best Western Plus Hotel Kassel City

Mitte hotel with outdoor pool and indoor pool

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December 2024
January 2025

Photo gallery for Best Western Plus Hotel Kassel City

Theater show
Lobby lounge
Meeting facility
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Building design

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Childcare
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Babysitting
  • Business center
  • Limo/town car service
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

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About the neighborhood

Map
Spohrstrasse 4, Kassel, HE, 34117

What's nearby

  • Bergpark - 10 min walk - 0.9 km
  • University of Kassel - 11 min walk - 1.0 km
  • GRIMMWELT Kassel - 15 min walk - 1.3 km
  • Kassel Congress Center - 4 min drive - 2.9 km
  • Messe Kassel Exhibition Centre - 6 min drive - 4.9 km

Getting around

  • Kassel (KSF-Calden) - 24 min drive
  • Frankfurt Airport (FRA) - 133 min drive
  • Kassel (KWQ-Kassel Train Station) - 7 min walk
  • Kassel Central Station (tief) - 7 min walk
  • Kassel Central Station - 8 min walk
  • Rathaus-Fünffensterstraße Tram Stop - 9 min walk

Restaurants

  • ‪Café Bella - ‬3 min walk
  • ‪Immergrün - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪BERTS' friterie - ‬2 min walk
  • ‪Haiky - ‬3 min walk

About this property

Best Western Plus Hotel Kassel City

Located near a train station, Best Western Plus Hotel Kassel City is a great choice for a stay in Kassel. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. An indoor pool and an outdoor pool are other highlights. Public transportation is close by: Rathaus-Fünffensterstraße Tram Stop is just 9 minutes by foot.

Languages

Arabic, English, Finnish, French, German, Greek, Moldovan, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 128 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per night)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Babysitting services

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch TV
  • Premium satellite channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Self parking costs EUR 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Frequently asked questions

Is there a pool at Best Western Plus Hotel Kassel City?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western Plus Hotel Kassel City?
Yes, pets are welcome. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Kassel City?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Best Western Plus Hotel Kassel City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Plus Hotel Kassel City and nearby?
Best Western Plus Hotel Kassel City has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Best Western Plus Hotel Kassel City?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Hotel Kassel City like?
Best Western Plus Hotel Kassel City is in Mitte, a short 9-minute walk from Rathaus-Fünffensterstraße Tram Stop and 10 minutes' walk from Bergpark.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Very clean, kind staff, good breakfast, located in the middle of the city.
Gil, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Older rooms but good for the price
The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Elisabeth, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
1-night romance trip
Verified Travelocity guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
Exceloebt
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Generally good
Overall a pretty good Best Western Hotel. City centre location is convenient. Breakfast was a good selection, however you need to walk through the Shopping mall it is located in to get to the restaurant where breakfast is served. Reception Staff helpful and friendly. Two comments for improvement; Firstly an air con upgrade for the rooms would be a good idea- there is only an air re-circulation/ heating unit in the bedrooms. Secondly, a selection of pillows would be good. The one pillow provided was a big square pillow with no substance to it. A warning - underground car park was €13 for the night. The rooms are very well priced though.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Kassel hotel
Perfect hotel for inner city visit. Excellent parking options.
Andree, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

izzat, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Very convenient to city center parking garage below and very pleasant with large breakfast buffet my second time there would stay no where else
robert f, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel in Spohrstraße is in the same street as my grandparents lived before WW2. I was on a roots trip with some of my grandchildren. I want to tomstay in the same street. The hotel is extremely pleasant. The hotel reception staff speak English and are really nice. The rooms are great, clean and comfortable. There is a supermarket in the shopping center on site so we could buy fresh vegetables and fruit. Ample parking under the hotel. It was my second stay at the hotel and when I come to Kassel I would stay there again. As we keep kosher, I did not eat in any of the restaurants. The location is very good too. A great stay.
1-night trip
Verified Expedia guest review

10/10 Exceptional

will stay again, easy access and very friendly staff, room was quite comfortable.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

No sleep
Glen, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Grimm Fairytales and shopping
Good location and easy walking to site seeing and restaurants.
Linda, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

We had no A/C at the Room
Sabine, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Business trip with a quick stop along the way
A peasant stay
Verified Hotels.com guest review

10/10 Exceptional

saeed, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Documenta 14 sleeping experience
Air conditioner too weak and the room ventilation is not good. Bed too soft
Fan Kwong David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel for Kassel and Documenta
My son (who is 11) and I stayed for two nights to visit Documenta and the Bergpark and the hotel was perfect for us - comfortable, spacious rooms, good breakfasts and close to everything. The staff were very helpful and we will stay here again.
Marsha, 2-night trip
Verified Expedia guest review

6/10 Good

Disappointed
For the price (over 200 euros a night with parking) this is not a good value. The rooms are extremely outdated, with uncomfortable beds, and an oppressive smell of Febreeze-type room spray, and air conditioning that didn't seem to work at all. It was very difficult to sleep. The breakfast and the location were great, but not worth the price.
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel. Better than I expected. Excellent breakfast.
Ralph, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Bad service
The air condition is broken and even when I call the staff they show no care at all and tell me there's nothing they can do. When I check out and tell them I have cancel my another booking and show them the cancellation email, they say they don't care if I have the email or not and ask me who is the lady name I spoke my phone with. It was terrible experience and I would not recommend the hotel at all.
2-night trip
Verified Ebookers guest review