4/10 Fair
Mar 18, 2020
I visited Wells Villa on a work trip for one night. On checking out, the receptionist said she could not print a receipt at that time but promised to email to me the same day. Despite several polite follow-ups via email and telephone, one week later I have still not received a receipt. And now, the receptionist is avoiding answering her phone.
Very unprofessional.
Verified traveler
1-night trip