2/10 Poor
Apr 24, 2024
I usually stay here every month or so for a few nights I'm and out Bogota airport. It's usually quiet some nights but not all nights.
April 16, 2024 was a night where the noise from other guests were extremely loud. TV at maximum and someone vomiting.
Then to add on to the terrible experience which I was going to just brush off as people partying at the local clubs and bars and winding down the night since the staff was able to get them to turn it down some.
The issue is my phone was left I the room when I checked out. I sent a message that was never replied to on Expedia. Alerting them my phone was in the room and to keep it at the front desk. The message was never read or replied to.
Then I'm told the phone which was left on the bed was not in the room. But google find my device had the phone there connect to the hotel which is the only WiFi on autoconnect in Bogota on April 18, 2024. An entire day after I checked out and was in another city.
So either they didn't clean the room and let someone stay in a dirty room or someone that works at this hotel stole my phone thinking I was not going to be back to get it.
Dan
Dan, 1-night trip
Verified Expedia guest review