The hotel feels old. I feel that the newer hotels focus more on health and happiness, but this hotel only catered to mass families.
Feedback:
- the pool had mould in between the tiles,
- breakfast was OK, but nothing special. I felt as I was eating this same breakfast every day. My daughter ate pancakes with Nutella daily because there were not many kids-friendly options. They should add a special dish section (not Arabic but Western food). A smoothie bar or healthy food section would be great.
- Gym although is large, the vue is to a concrete building in front. They should change it to the sea view.
- The bars felt very old
- The garden although it looked nice, the gardener did not take care of it well. Leaves all over the pathways, and dry leaves on the palm trees.
- Staff overall friendly and lovely with kids.
- Room should have little add-ons to make you feel special (little welcome toy for kids, kids rope and slippers, chocolate on the pillow every evening, room delivery of freshly baked mini cakes every day to try out, or anything, it was not special)
- The baby cot was made of metal bars, and honestly not comfy, I had to sleep with the baby in the big bed as he was banging his head on the bars. They should replace it with wooden or travel cots.
- Baby changing facilities should have plastic bags to throw away poo diapers.
- The birds at the pool were attacking our food and drinks.
They should hire an eagle to scare them off.
Westin next door seems better.