Baptist St. Anthony's Health Care System - 3 min walk - 0.3 km
Northwest Texas Hospitals - 6 min walk - 0.6 km
Texas Tech University Health Sciences Center - 10 min walk - 0.9 km
Amarillo Botanical Gardens - 16 min walk - 1.3 km
Westgate Mall - 3 min drive - 2.0 km
Getting around
Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 19 min drive
Restaurants
Cafeteria & Grill - 12 min walk
Slim Chickens - 3 min drive
Joe Taco - 6 min walk
Chick-fil-A - 4 min drive
My Thai Restaurant - 12 min walk
About this property
Quality Inn West Medical Center
Quality Inn West Medical Center is a great choice for a stay in Amarillo. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
103 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry service
Multilingual staff
Pool loungers
Facilities
An indoor pool
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Roll-in shower
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Microwave
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo
Frequently asked questions
Does Quality Inn West Medical Center offer free cancellation for a full refund?
Yes, Quality Inn West Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn West Medical Center?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Quality Inn West Medical Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn West Medical Center?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn West Medical Center?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Quality Inn West Medical Center and nearby?
Quality Inn West Medical Center has an indoor pool.
What's the area around Quality Inn West Medical Center like?
Quality Inn West Medical Center is a short 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes' walk from Northwest Texas Hospitals.
Quality Inn West Medical Center Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
Nov 8, 2024
Never again!!!
This room was horrible! There were live and dead bugs in the bathroom, a greasy arm print on the mirror by the front door, looked like somebody’s been playing on the bed after it was made. I had stayed there about 25 years ago. Looks exactly the same as it did then. The carpet was disgusting and the mattresses were sagging , we got a room with two queen beds. I went to the front to ask for a handicap accessible room & while I was standing there, the girl at the counter, answered the phone and gave the only room available away while I was right in front of her waiting.
Colleen
Colleen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
Had a coffee pot and coffee in the room but no cups or cream & sugar. The worst part was no hot water.
Ken
Ken, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
Cesilia
Cesilia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 30, 2024
randy
randy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Leslie
Leslie, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 21, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 20, 2024
The price was good for the one night we were staying. Probably wouldn’t stay for more than one night. Bathroom door was splintered at bottom. Baseboards in bathroom also looked dirty. You get what you pay for.
Naomi
Naomi, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
I liked that the internet was fast and I enjoyed how friendly the staff was.
However, the breakfast wasn’t very big in its selection and the room wasn’t as clean as I thought it would be. The floor was extremely sticky like there was gum on the floor and the tub had no way to make a bath, only a shower
Zachary
Zachary, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Cathy
Cathy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 16, 2024
The toilet can't flush I call to fix it. But they don't fix it. And don't change my room. So terrible. They don't do anything.
KHANH
KHANH, 5-night business trip
Verified Expedia guest review
4/10 Fair
Aug 14, 2024
Room was dirty! Carpet stained…ceiling had multiple areas that were sagging and pealing. Shower dirty! Reception area was nice but room #136 was gross. Might not ever stay at a Quality hotel again..ever.
Jeffrey
Jeffrey, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
I see reviews about how terrible this place was but decided to give it a try since some reviews were okay and I had a funeral to get to from out of state upon arrival the room was dirty the sheets not changed so I let the front lady know she switches me rooms which was worse has broken stuff dirty no fridge so they switched me rooms again and it was still dirty we left with bites on us and not to mention the breakfast is literally just waffles you make yourself and cereal no eggs or nothing and the pool smells disgusting and looks foggy TRUST ME when I say DO NOT!!! Ignore the bad reviews the cleaning lady’s just talk about they’re lives and don’t do a thing I looked everywhere for them to get trash bags they were talking about personal life and just cussing being ghetto talking about fighting people and the baby daddies DO better!!
Ciara
Ciara, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Alexandrea
Alexandrea, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 8, 2024
Hallways smelt like weed, carpet in hallways were pulled up, outside trash cans were filled so odor when you walked past, the mattress was worn out caved in the middle but ac worked great and breakfast was good.
Danny
Danny, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
My husband and I are in our 70s and were put on the second floor with no elevator. It was a hassle getting our bags up the stairs. I asked at check-in if a first floor room was available and was told they were all taken. When we got in the room, the heater was on. It took awhile to cool it down. The next morning there were three cars in the parking lot. I can't imagine the first floor was full. At breakfast (skimpy) I asked the desk attendant if a first floor room was available. He immediately moved us to another room which leads me to believe it was available the night before.
Susan
Susan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 4, 2024
Horrible rooms
Took them 3 rooms to get me one that was actually ready and even that room wasnt completely clean, something in the room made me sick and ruined the trip i had breathing problems everytime i was in the room.
James
James, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 3, 2024
Will
Will, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 29, 2024
Not clean. What towels were in the room were old and thin. Stains on comforters and bathtub was peeling. Cracks in the walls and around ceiling. AC worked great! Checked out the same night just could not stay there.
Teresa
Teresa, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 27, 2024
Scary place to stay
The room was dirty, the bathroom doors would not shut it also had half laminate the bottom of it missing. The outside was dirty trash everywhere and the breakfast was just coffee and muffins. I couldn't sleep i was scared.
roberta
roberta, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 26, 2024
The room was dirty. Towels wernt stocked or tissues. Lamp shade was broken bath tub /shower was dirty. Room smelled like smoke but was non smoking. The hotel outside ans lobby look great but the room we received wasnt update or clean
brandie
brandie, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 20, 2024
Decent for the price.
We checked in and got our two rooms connecting. When we opened the second room it was occupied already. We went back to the front desk to change rooms and moved to the other side of the motel to keep connecting rooms. When we opened those rooms they were single beds and not double beds! As we have 7 people single beds would not work! We went back and changed rooms again! This time one of the rooms did not have a fridge but we decided to just toss our leftover food and stay in that room as to not have to move again!