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Hotel Excelsior Palace Palermo

4.0 star property
Escape to an elegant retreat where art and culture meet modern comfort. Unwind over drinks or enjoy a delicious meal after exploring nearby Teatro Massimo.

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Photo gallery for Hotel Excelsior Palace Palermo

Lobby
View from property
Exterior
Lobby sitting area
Exterior
Experience the elegance of Hotel Excelsior Palace Palermo, located near Teatro Massimo. Start your day with breakfast at the on-site restaurant and stay connected with in-room WiFi, then unwind at the bar or get a workout in at the gym. With babysitting services and concierge assistance available, previous guests praise this hotel for its attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Childcare
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Babysitting services
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Grand Hotel et Des Palmes

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,001 reviews
The price is ₩391,820
₩446,072 total
includes taxes & fees
Feb 28 - Mar 1
Grand Hotel et Des Palmes
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About the neighborhood

Map
Via Marchese Ugo 3, Palermo, 90141

What's nearby

  • Politeama Garibaldi Theater - 11 min walk
  • Via Roma - 13 min walk
  • Teatro Massimo - 16 min walk
  • Palermo Cathedral - 4 min drive
  • Palermo Harbour - 6 min drive

Getting around

  • Punta Raisi Airport (PMO) - 35 min drive
  • Palermo Vespri Station - 6 min drive
  • Palermo Notarbartolo Station - 16 min walk
  • Palermo Palazzo Reale-Orleans Station - 16 min drive
  • Giachery Station - 14 min walk
  • Fiera Station - 21 min walk
  • Imperatore Federico Station - 25 min walk

Restaurants

  • ‪Bioesserì by Natura si - ‬1 min walk
  • ‪Città Del Sole - ‬5 min walk
  • ‪Tredicisette - ‬5 min walk
  • ‪Da Diego - ‬4 min walk
  • ‪Antica Pizzeria da Michele - ‬4 min walk

About this property

Hotel Excelsior Palace Palermo

Hotel Excelsior Palace Palermo puts you in a great location, within a 15-minute walk of Politeama Garibaldi Theater and Via Roma. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Teatro Massimo and Palermo Cathedral are just a 5-minute drive away. Public transportation is close by: Giachery Station is just 14 minutes by foot.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 117 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting services

What to do

  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Palermo Excelsior City Hotel
Mercure Excelsior City
Hotel Excelsior Palace Palermo
Excelsior Palace Palermo
Hotel Hotel Excelsior Palace Palermo Palermo
Palermo Hotel Excelsior Palace Palermo Hotel
Hotel Hotel Excelsior Palace Palermo
Hotel Excelsior Palace Palermo Palermo
Mercure Palermo Excelsior
Hotel Excelsior Palace
Excelsior Palace
Mercure Palermo Excelsior City
Excelsior Hilton Palermo
Excelsior Palermo Palermo
Hotel Excelsior Palace Palermo Hotel
Hotel Excelsior Palace Palermo Palermo
Hotel Excelsior Palace Palermo Hotel Palermo
Mercure Palermo Excelsior City

Frequently asked questions

Does Hotel Excelsior Palace Palermo offer free cancellation for a full refund?

Yes, Hotel Excelsior Palace Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Excelsior Palace Palermo?

Yes, pets stay free.

Is parking offered on site at Hotel Excelsior Palace Palermo?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel Excelsior Palace Palermo?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Excelsior Palace Palermo and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Hotel Excelsior Palace Palermo?

Yes, there's an onsite restaurant.

Does Hotel Excelsior Palace Palermo have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Excelsior Palace Palermo like?

Hotel Excelsior Palace Palermo is in Politeama, a short 11-minute walk from Politeama Garibaldi Theater and 13 minutes' walk from Via Roma.

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Hotel Excelsior Palace Palermo Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

スタッフの皆さん感じが良く、特にお部屋のお掃除の方はとても感じが良かったです。 いつも気持ちの良いお部屋にしていただき、リラックスできる環境で6泊中安らかな旅行ができました。 本当に感謝で一杯です。又、パレルモに行ったときは、是非こちらに宿泊します。
6-night trip

4/10 Fair

good location, close to nice park and several restaurants nearby
2-night trip

10/10 Exceptional

7-night trip

8/10 Very good

Marc, 1-night trip

8/10 Very good

Tão perto e tão longe do centro histórico
Quarto e banheiro grandes, bom café da manhã. Hotel com decoração tradicional, localizado numa avenida bem movimentada (tem um pouco de ruído de carro dentro do quarto) onde estão localizadas as lojas de grife, sem a balburdia de turistas e camelôs mas cerca de 3 km da área histórica (Catedral de Palermo, Palazzo Normando, Quatro Canti), o que dá uma caminhada de no mínimo 30 min até o início do centro. Hotel usado por executivos e membros de cias aéreas.
cristina, 2-night trip

10/10 Exceptional

Away from bustle yet close
Simply amazing and outstanding service!
MARIE-ANDREE, 1-night trip

6/10 Good

4-night trip

8/10 Very good

Posizione e cortesia del personale del desk La mia suite pie essendo io da solo aveva due lettini che Occupavano completamente lo spazio del salottino impedendo Anche la apertura del Frigo.
1-night trip

4/10 Fair

The hotel is old but expensive. It has a good location, but unless you get a good rat be ready to accept a hotel that might have been great many years ago.
1-night trip

4/10 Fair

La localizzazione è molto buona/ la struttura è il servizio non sono buone. Le finestre non si chiudono ne si aprano bene, per fare la doccia bagnava tutto il bagno, il divano letto era molto scomodo con le molle rotte, la michette molto vecchia. Assolutamente da sistemare, cascava acqua dalla soffitta in bagno. Nel colazione nemmeno pane integrale.
3-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Our room was massive and had space for all of our luggage. The bathroom is lovely with a big bath. Very luxurious and comfortable for our last night in Italy. Parking out the front. Lovely, helpful staff. Worth every penny.
Jackie, 1-night trip

8/10 Very good

Close to all. Great locatiin and excellent hotel restaurant staff.
2-night trip

10/10 Exceptional

Hotel con posizione molto centrale, personale gentilissimo. È il mio hotel preferito a Palermo.
2-night trip

6/10 Good

Old Glamour hotel needs an overhaul.
It was so so. The reception staff was great and the breakfast very good. Dinner also was good and staff nice. The condition of the hotel is run down, carpets are filthy, wallpaper peeling and tacked on with thumb tacks in places! You can see that it was at one time a beautiful hotel, it has the old world glamour. But it desperately needs to be painted, new carpets and general clean up would do this property a great service. Lots of street noise at night and a good half hour walk to the old town for tourist attractions.
1-night trip

10/10 Exceptional

Personale molto disponibile, stanza pulita, posizione centrale. Nel complesso, sono rimasto molto soddisfatto.
3-night trip

8/10 Very good

Solid Value Hotel
A good value hotel in Palermo. A bit of a walk (15-20 minutes) to the historic centre, but a good location overall. Hotel is a bit tired in spots, but still retains much of the elegance of its earlier days. Staff were, without exception, helpful and friendly.
3-night trip

10/10 Exceptional

Tutto molto bene
Struttura molto bella e ben curata, personale disponibile. Letti confortevoli e stanze, cosi come i bagni, molto spaziosi e puliti. Colazione molto ben assortita sia per quanto concerne il dolce che il salato. Da migliorare solo il caffè
FRANCESCO, 1-night trip

8/10 Very good

Maurizio, 3-night trip

10/10 Exceptional

Great location, nice staff , good breakfast. Solid, traditional, old world Italian hotel.
Mary, 1-night trip

10/10 Exceptional

O hotel é ótimo, bem localizado, bom café da manhã, os garçons do restaurante ( jantar ) , excelentes, os do café da manhã, nem tanto. O quarto é ótimo, a acomodação para o terceiro hospede, sofa cama, nem tanto
Marco, 1-night trip

2/10 Poor

BEWARE - TOURIST TRAP !!
Horrible!!! Dirty hotel, did not want to refund our unised days. It is a TOURIST TRAP !!
Ernesto, 3-night trip

6/10 Good

Room had no windows. We are charged parking fees although car was parked in the street one of the nights.We were led to believe breakfast was included ; to avoid discussion, we paid anyway.
Henry, 2-night trip

6/10 Good

Nous avons loué 2 chambres, les deux étaient côté place donc très bruyantes. L’une avait une clim HS et l’autre une fuite dans le plafond avec un bruit de goutte à goutte insupportable la nuit...nous avons demandé l’échange, plus de bruit de circulation mais une douche bouchée et le lendemain le système d'évacuation du lavabo HS... un peu pénible quand même !!! Le petit déjeuner est très bien
jeanmi/isa, 7-night trip

8/10 Very good

Godt hotel i godt område.
Rigtig fint hotel med historie og sjæl. Samlet set en god oplevelse med god service og god beliggenhed. Eneste minus var at der løb vand ud på hele badeværelsesgulvet fra vores bad. Ekstra plus er, at shuttle-bussen til lufthavnen går lige foran hotellet.
Mette, 3-night trip