Allt var toppenbra det vi saknade var nรคrheten till en strand och Wifi pรฅ rummet
Mats
Mats ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 10์ 8์ผ
davide
davide ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 3์ผ
Front staff were helpful in making all of our dinner reservations, suggesting where to watch football matches and other local areas to visit.
Jason
Jason ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 26์ผ
Ugo
Ugo ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 23์ผ
struttura con piรน pregi che difetti bagno avrebbe bisogno di una rinfrescata
massimo
massimo ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 9์ผ
Struttura molto complessa per riuscire a tenerla in ordine. Complesso interessante dal punto di vista architettonico ma molto dispersivo con zona abbandonate all'incuria (piante seccate per mancanza di acqua, intonaci scrostati dall'umiditร di risalita, pitture ai muri parziali e con tonalitร diverse, pavimentazioni esterne da stuccare, ecc.). La camera che ci hanno messo a disposizione รจ decente, ma le condizioni del bagno non sono accettabili, sia per il prezzo giornaliero pattuito sia per la classificazione dell'Hotel. Bagno cieco (privo di finestra diretta verso l'esterno e privo pure dell'aspiratore per il ricambio d'aria, che รจ obbligatorio per legge. La doccia รจ dentro la vasca da bagno con antico saliscendi con regolazione inibita, il cui getto va soprattutto fuori dal bordo vasca. Di tutto il soggiorno, direi che si salva solo l'organizzazione delle colazioni mattutine. Eccellenti le torte e i croissant di produzione propria ed il servizio al tavolo.
Paolo
Paolo ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 1์ผ
Fantastic stay!
We had a great stay, our family suite is as perfect for what we were looking for.
James
James ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 8์ 23์ผ
Bellissimo hotel centrale , un hotel antico ed affascinante, peccato apra solo per alcuni mesi. Unica pecca non prende il telefono e nemmeno il loro wi fi in camera a causa penso delle mura molto spesse. Alcune zone comuni erano buie e bisognava accendere la torcia del cellulare se si tornava di sera.
Elisabetta
Elisabetta ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 22์ผ
Struttura con potenzialitร enormi ma mal sfruttata e mantenuta. Personale poco professionale. Colazione non da relais 4 stelle e da โฌ250 a notte.
Alberto
Alberto ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 8์ 21์ผ
Ottimo il voucher parcheggio gratuito
Giuseppe
Giuseppe ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 18์ผ
Cristina
Cristina ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 8์ 18์ผ
Tutto eccezionale.
Giuseppe
Giuseppe ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 8์ 14์ผ
Vanessa
Vanessa ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 3์ผ
overall okay but no wifi at all and breakfast lacks some healthier options. Service and AC was good.
For a 4 stars hotel, it needs a bit of love
Pablo
Pablo ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 7์ 29์ผ
Purtroppo nonostante il prezzo mancavano Wii fi ( assenza di rete nelle stanze ) , lโacqua era tiepida, aria condizionata troppo forte ( se alzavamo a 24gradi si spegneva automaticamente e colazione scarsa con torte industriali
Maria novella
Maria novella ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 7์ 28์ผ
I am writing to complain formally about aspects of our stay at San Biagio Relais which drastically impacted our trip and do not represent the facilities and services expect of a 4* hotel. The hotel looked significantly different to the photographs, was run down throughout and unkempt, and though we were disappointed by this first impression, we were prepared to make the most of our stay until the following issues occurred:
1. No hot water- throughout our stay we had no hot water. It was tepid occasionally and only ever for a few minutes before going cold again. We informed the reception team who said that an engineer would be attending the following day and that we could not use the facilities for the entire afternoon whilst works were undertaken. We understood this despite the inconvenience as we hoped the issue would be fixed. After this period of no access to our bathroom, we tried the water to find it was still cold. When reporting this to the reception staff in the evening we were met with a โthereโs not much more we can doโ reply, a lacklustre response to the loss of services at the hotel.
2. Poor customer service- as demonstrated by the above minimising response to issues with the facilities at our room, the customer service was poor throughout our stay. The staff were reluctant to offer advice, tourist information, help with issues at the hotel or general assistance every time we asked politely for something. I will be submitting the rest of this complaint by email
Natalie
Natalie ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 17์ผ
Mathias
Mathias ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 7์ 10์ผ
Jon Andreas Rugstad
Jon Andreas Rugstad ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 23์ผ
Ronald
Ronald ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2023๋ 10์ 22์ผ
ร un nellโalbergo ma i bagni hanno bisogno di un rinnovamento. Per esempio la doccia ha seri problemi
Lorenzo
Lorenzo ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 10์ 16์ผ
Very good and Nice
Vibeke
Vibeke ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2023๋ 10์ 2์ผ
Alfredo
Alfredo ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 9์ 30์ผ
The hotel advertises that parking is available and it is not.
The women at the fro t desk were not helpful, I didnโt stay because I couldnโt park my motorcycle.
I will be asking to get my money back.
Artem
Artem ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2023๋ 8์ 26์ผ
Osserviamo che la wi fi soprattutto nelle camere ( noi stavamo al primo piano ) non funziona e anche nella lobby funziona male.
Il bagno molto piccolo e' antiquato e non ben isolato lato doccia, per cui l' acqua fuoriusciva sul pavimento del bagno.
Buona la colazione . Mancavano perรฒ avena cereali ecc che in un quattro stelle non possono mancare ( a onor del vero c ' erano scatolette di cereali kellogs: ma non e' la stessa cosa).
Ha un potenziale maggiore di quello che sta offrendo .