Located near the stunning Cathedral of Santa Maria of Palma, AC Hotel Ciutat de Palma by Marriott offers an upscale retreat. Explore the beautiful garden, visit the library or enjoy a drink at the bar with previous guests who have praised its helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Parking available
Gym
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (12)
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
24-hour room service
Business center
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Garden
Library
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Living room
Premium TV channels
Garden
The current price is ₩172,514
₩172,514
₩192,357 total
includes taxes & fees
Mar 10 - Mar 11
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking (View)
Standard Room, 1 King Bed, Non Smoking (View)
Highlights
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Electric kettle
20 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
20 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Espresso maker
20 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Twin Beds, Non Smoking
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014
What's nearby
Cathedral of Santa Maria of Palma - 18 min walk - 1.5 km
Plaza Mayor de Palma - 4 min drive - 2.5 km
Bellver Castle - 5 min drive - 3.0 km
Port of Palma de Mallorca - 6 min drive - 3.5 km
Cala Mayor Beach - 11 min drive - 5.4 km
Getting around
Palma de Mallorca Airport (PMI) - 19 min drive
Marratxi Pont d Inca Station - 9 min drive
Marratxi Poligon Station - 11 min drive
Marratxi Station - 13 min drive
Intermodal Station - 26 min walk
Restaurants
Shamrock Palma - 3 min walk
Hard Rock Cafe - 3 min walk
Bar Cabrera - 3 min walk
Hogan's - 2 min walk
Vandal Palma - 3 min walk
About this property
AC Hotel Ciutat de Palma by Marriott
At AC Hotel Ciutat de Palma by Marriott, you'll be just a 5-minute drive from Plaza Mayor de Palma and Plaza Espana. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
84 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 28 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
AC LOUNGE - This delicatessen specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.7 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self parking costs EUR 28 per day
Policies
This property uses solar energy.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca
Frequently asked questions
Does AC Hotel Ciutat de Palma by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Ciutat de Palma by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel Ciutat de Palma by Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at AC Hotel Ciutat de Palma by Marriott?
Yes. Self parking costs EUR 28 per day. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel Ciutat de Palma by Marriott?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel Ciutat de Palma by Marriott?
No, this hotel doesn't have a casino, but Mallorca Casino (4-min drive) is nearby.
What is there to do at AC Hotel Ciutat de Palma by Marriott and nearby?
AC Hotel Ciutat de Palma by Marriott has a fitness center and a garden.
Are there restaurants at or near AC Hotel Ciutat de Palma by Marriott?
Yes, there's an onsite restaurant that offers Spanish cuisine.
What's the area around AC Hotel Ciutat de Palma by Marriott like?
AC Hotel Ciutat de Palma by Marriott is in Santa Catalina, a short 18-minute walk from Cathedral of Santa Maria of Palma and 4 minutes' walk from Paseo Maritimo.
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AC Hotel Ciutat de Palma by Marriott Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 5, 2023
Great hotel, great location, friendly staff and great value.
Peter
Peter, 3-night trip
8/10 Very good
Apr 22, 2024
Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Nigel
Nigel, 3-night trip
10/10 Exceptional
Aug 28, 2022
Great location and friendly helpful staff
Leslie
Leslie, 4-night trip
8/10 Very good
Oct 3, 2023
The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Alexandra
Alexandra, 4-night trip
6/10 Good
Jul 20, 2024
Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Maria
Maria, 3-night trip
10/10 Exceptional
Apr 4, 2023
Wonderful stay
Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Peter
Peter, 3-night trip
10/10 Exceptional
Sep 3, 2022
Liked the staff I met , the modern vibe and location to port and town
CATHERINE
CATHERINE, 2-night trip
10/10 Exceptional
Jul 13, 2022
Great hotel and near the train and metro station! Clean and great rooms!
Fais
Fais, 4-night trip
10/10 Exceptional
Feb 9, 2023
Great room great staff
The hotel staff are fantastic.
Gary
Gary, 4-night trip
6/10 Good
Aug 15, 2024
This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
nathalie
nathalie, 2-night trip
10/10 Exceptional
Apr 5, 2023
Night in Palma
Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Linda
Linda, 1-night trip
8/10 Very good
Dec 28, 2023
Hotel is good, close to the centre, and clean.
Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Verified traveler
4-night trip
10/10 Exceptional
Mar 8, 2023
Brilliant Stay
Great service , Wonderful room with amazing shower,Very clean hotel .Staff Brilliant. Fantastic breakfast with lots to choice from. Will return again.
Adrian
Adrian, 3-night trip
2/10 Poor
Aug 11, 2024
**Review:**
Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Farah
Farah, 4-night trip
8/10 Very good
Mar 22, 2024
The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
nivia
nivia, 4-night trip
10/10 Exceptional
Dec 5, 2022
OHSEM!!!
Amazing … great view of beach & cathedral located exactly in one of the most beautiful spot in a majorca
shaiful rhamzani
shaiful rhamzani, 3-night trip
6/10 Good
Sep 7, 2024
I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Daniel
Daniel, 3-night trip
6/10 Good
Apr 16, 2023
Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Alice
Alice, 2-night trip
8/10 Very good
Feb 14, 2025
Verified traveler
2-night trip
10/10 Exceptional
Jan 22, 2025
Fabiano
Fabiano, 4-night trip
10/10 Exceptional
Jan 9, 2025
Roberto
Roberto, 5-night trip
8/10 Very good
Jan 4, 2025
Thierry
Thierry, 1-night trip
8/10 Very good
Jan 3, 2025
Dorte
Dorte, 2-night trip
6/10 Good
Jan 3, 2025
Bra läge, medioker upplevelse
Överlag så blev det en negativ kvalitetsupplevelse i relation till pris och förväntningar. Obekväma sängar, badrum som inte upplevs privat pga ej tättslutande glasdörr och en frukost som är medioker och inte matchar det pris man tar.