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Castro Hotel

1.0 star property
Mountain hotel in Malevizi with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castro Hotel

Outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Breakfast, lunch, dinner served; Mediterranean cuisine
Standard Triple Room, 1 Bedroom, Balcony | In-room safe, individually decorated, individually furnished, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Renovated in 2015
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Bedroom, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2015
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Apartment, Multiple Beds, Connecting Rooms

Comfort Apartment, Multiple Beds, Connecting Rooms | In-room safe, individually decorated, individually furnished, desk

Comfort Apartment, Multiple Beds, Connecting Rooms

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Renovated in 2015
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Double or Twin Room, 1 Bedroom, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2015
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom, Balcony

Standard Triple Room, 1 Bedroom, Balcony | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, 1 Bedroom, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Renovated in 2015
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Hotel Tsagarakis Beach

Pool
Free breakfast
Free parking
Free WiFi
9.0 out of 10, Wonderful, (55)
Hotel Tsagarakis Beach
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About the neighborhood

Map
Andrea Papandreou 301, Gazi, Ammoudara, Malevizi, Crete Island, 71414

What's nearby

  • Ammoudara Beach - 14 min walk - 1.2 km
  • Koules Fortress - 8 min drive - 7.5 km
  • Heraklion Port - 8 min drive - 8.0 km
  • Heraklion Archaeological Museum - 8 min drive - 7.6 km
  • General University Hospital of Heraklion - 9 min drive - 4.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪Πετούσης - ‬3 min walk
  • ‪Havana Beach Bar - ‬9 min walk
  • ‪Heaven Beach - ‬7 min walk
  • ‪Uncle George tavern - ‬4 min walk
  • ‪Ορθοπεταλιές - ‬20 min walk

About this property

Castro Hotel

Castro Hotel puts you within a 10-minute drive of Heraklion Port. Guests can indulge in mani/pedis and enjoy Mediterranean cuisine at Maxim, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a children's pool are other highlights.

Languages

Bulgarian, English, German, Greek, Polish, Russian

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Personal watercraft (motorized)
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Maxim - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Late check-out can be arranged for an extra charge
  • Safes in guestrooms can be used for EUR 2 per day

Children & extra beds

  • Rollaway beds are available for EUR 30 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Castro Hotel Malevizi
Castro Malevizi
Castro Hotel Hotel
Castro Hotel Malevizi
Castro Hotel Hotel Malevizi

Frequently asked questions

Does Castro Hotel offer free cancellation for a full refund?
Yes, Castro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castro Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Castro Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Castro Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Castro Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out is available.
What is there to do at Castro Hotel and nearby?
Have fun with activities like mountain biking, water skiing, and windsurfing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Castro Hotel?
Yes, Maxim offers Mediterranean cuisine.
Does Castro Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Castro Hotel like?
Castro Hotel is in the heart of Malevizi, a short 14-minute walk from Ammoudara Beach.

Castro Hotel Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly stuff!
RENATA, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

This is a very small hotel that is not well taken care of. Needs a lot of updating. The rooms are very small with twin beds and no comforters. They leave sheets so you have to make the bed yourself and towels are only given every four days. The best thing about the hotel is the restaurant. The chef is very good, but the service is not.
Joan, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everyone was very friendly and the hotel was nice. It worked great for my 3 kids and I. The only trick was that the air conditioner was in one room and not the other so we had to leave the door to the room open to let it even out a bit.
Toran, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Great central location, close to Heraklion port
Bryanna, 1-night family trip
Verified Orbitz guest review

6/10 Good

Nina, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was well organized and maintained. The hotel restaurant was excellent also.
1-night trip
Verified Expedia guest review

6/10 Good

Ok for a stopover
Out of the way but ok if you're heading out elsewhere and arriving late
Verified Orbitz guest review

10/10 Exceptional

Good value for money
I was there in middle of May and place was quiet empty, no children for me that was very important. Good, cheap connection to Heraklion centre by bus. Staff absolutely amazing, friendly Good value for money
Verified Ebookers guest review

4/10 Fair

Not sure to stay here again
This hotel is not a THREE Star hotel. What kind of hotel does not change your linens, or towels and doesn't even provide soap in the bathroom during a two night stay? The room is small and essentially has two beds and no desk or sit down area in the room. Yes, the price was right but not impressed with this hotel at all. There was free wifi but only in the lobby. The breakfast was 5 euro per person and was not impressive at all. I had to promise my spouse we would not stay here again. Perhaps for a student on limited funds, yes but not grownups. Its a one star at best. The neighborhood, however, is nice to walk along and to visit all the shops and nicer restaurants and that might be the biggest incentive to stay here.
Verified Orbitz guest review

8/10 Very Good

Great place for a budget
We stayed in this hotel for the second time, before the early flight out of Heraklion. It is only 15 minute drive from the airport, and 5-minute walk from the beach. Rooms are clean, air-conditioned. It has free parking. Restaurant is in in the hotel, with a nice, moderately priced menu. Staff was helpful. Even though we reserved a room for two, we were given a one-bedroom apartment with a kitchnet for the same price. It was just a very good deal. As for a mix-up with the other hotel, we too were sent to the wrong one by the service personnel of some resort place where we asked for the directions. The name of tthe place we stayed at is "Castro", the other one is in the center of Heraklion and named "Kastro". To be sure, just take highway 90 from the airport and go till Ammoudara exit. From exit take right, drive half a kilometer/kilometer, and at the light under the bridge make left. Go till the road splits in two and take the right one. After another 2-3 kilometers, on the left, there will be hotel "Castro".
Verified Orbitz guest review

4/10 Fair

Stay somewhere else!
Be Warned - this hotel has three blocks - two newer modern ones at the rear by the pool & the original hotel which is on a very NOISY road. The rooms have zero soundproofing - we were kept awake by neighbours rowing, a baby crying in a room at the opposite end of the corridor, footsteps above, clattering below & traffic! Air con is next to useless, TV has greek channels only & if you open the balcony windows in the evening there are visiting cockroaches. Breakfast was variably adequate, cornflakes reliably stale. The staff were less than helpful + speak minimal English. On the plus side, the pool is nice, the location has a reasonable beach & bus service to Heraklion & airport stops right outside the hotel every 20mins - you have to buy tickets from a supermarket first though, you can't buy them on the bus.
Verified Expedia guest review

10/10 Exceptional

GREAT!
Staff was friendly and kept our room clean :)
Verified Expedia guest review

8/10 Very Good

There are 2 Castro Hotels in Heraklion,
There are 2 Castro Hotels in Heraklion, went to the other one first so was expecting a more central location. Room was very small, shower so small hard to move w/o hitting fixtures, but all very clean. Some staff overly-attentive in a smarmy way, restaurant was very noisy until late at night and noise heard easily in room. Nice pool area. On main road, about 1 km from beach.
Verified HotelClub guest review

10/10 Exceptional

would return
hotel staff was friendly and helpful.. nice room and in general nice hotel...affordably priced.. would definately return ...
Verified Expedia guest review

2/10 Poor

Horrible service
Got overcharged and they could not even explain why. They could not even provide a receipt if cash payment. I am very disappointed and will never return there. Recommend everyone to stay away to avoid unpleasant surprises when checking out
Verified Hotels.com guest review

10/10 Exceptional

Not bad for budget
Clean, good location to catch bus, and nice staff. Breakfast wasn't too bad either.
Verified Expedia guest review

2/10 Poor

Veronique, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Zimmer sehr klein.Wussten nicht wo wir unsere beiden Koffer unterbringen sollten.Das uns zugeteilten Zimmer wurde bei Ankunft von der Rezeption als Upgrade angepriesen.Dann möchte ich nicht die ursprünglich gebuchte Standartkategorie sehen. Wir würden in einem von zwei Zimmer im Erdgeschoss des Haupthauses untergebracht.Unmittelbar neben der Rezeption,dem Restaurant und der Küche sowie dem Treppenaufgang zu den oberen Stockwerken.Außen vorm sogenannten Balkon war der Parkplatz und der Zugang zum Pool. Bedeutend Abends erst nach 24 Uhr etwas Ruhe,schlimmer früh morgens so um 5 Uhr bereitete die Küche das Frühstück vor,wurden im Restaurant die Stühle und Tische wieder zurechtgerückt. Alles in allem,noch nie so ein schlechtes Hotel gehabt. Ausnahme war das Restaurant eher überdurchschnittlich und das Personal
Hans-Joachim, 2-night trip
Verified Expedia guest review

10/10 Exceptional

tutto perfetto ,come da descrizione
michele, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Georgios, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Etablissement au bon rapport qualité/prix, située à proximité de la plage, des restaurants et des commerces. Au calme. Piscine sympathique. Convient pour une halte de 2 à 3 jours.
Pascal, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Bon séjour
Bon séjour de 3 nuits dans l’hôtel. Chambre spacieuse mais peu insonorisée. Les portes claquent facilement malheureusement. Petit-déjeuner inclus, plutôt varié mais manque de produits sucrés (viennoiseries ou autre). Accueil et personnel très agréable.
Stéphanie, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

June, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

bon rapport qualité prix
3-night family trip
Verified Hotels.com guest review