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Bel Air Collection Resort & Spa Cancun Adults Only

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bel Air Collection Resort & Spa Cancun Adults Only

Outdoor pool
Lobby sitting area
Lobby sitting area
Deluxe Room, Ocean View | Premium bedding, free minibar items, in-room safe, desk
Outdoor pool

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Non-smoking
  • Spa
  • Gym
Main amenities
  • 155 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Beach bar
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Airport shuttle
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | Premium bedding, free minibar items, in-room safe, desk

Suite, Jetted Tub

Highlights

Private spa tub
Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Rainfall showerhead
Bathrobes
Private bathroom
  • 40 sq m
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, Ocean View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Room, Lagoon View

Deluxe Room, Lagoon View | Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, Lagoon View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Bathrobes
Hair dryer
Rainfall showerhead
Private bathroom
  • 37 sq m
  • Studio
  • Lagoon view
  • Sleeps 4

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About the neighborhood

Map
Cancun

What's nearby

  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • El Rey Ruins - 18 min walk - 1.6 km
  • Delfines Beach - 3 min drive - 3.0 km
  • Ventura Park Cancun - 5 min drive - 5.7 km
  • Aquaworld - 6 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive
  • Tulum Intl. Airport (TQO) - 83.2 miles/133.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪Km 19.5 - ‬9 min walk
  • ‪Bogavante Restaurant - ‬4 min walk

About this property

Bel Air Collection Resort & Spa Cancun Adults Only


Property Location
With a stay at Bel Air Collection Resort & Spa Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. This beach hotel is 3.3 mi (5.3 km) from Aquaworld and 4.7 mi (7.5 km) from Cancun Interactive Aquarium.

Rooms
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars (stocked with some free items) and DVD players. 32-inch LCD televisions are provided, with cable programming available. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.


Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

All inclusive

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Languages

English, Spanish

At a glance

DONE

Property size

    • 155 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Beach

  • On the beach
  • Beach massages

Pool/Spa

  • Outdoor pool
  • Spa tub
  • Full-service spa
  • Massages
  • Spa services
  • Manicures and pedicures
  • Facials
  • Body treatments
  • Aromatherapy
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Coffee/tea maker

Dining

  • 3 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Stocked minibar (select free items)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall showerhead
  • Bathrobes
  • Hair dryer
  • Slippers

Entertainment

  • 32-inch LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Turndown service

Location highlights

  • Near the airport

Things to do

  • Health club
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 155 rooms
  • 6 floors
  • Property does not allow children

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1300 per room (roundtrip)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Bel Air Collection
Bel Air Collection Cancun
Bel Air Collection Resort
Bel Air Collection Resort Cancun
Bel Air Cancun
Bel Air Collection Hotel Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort Spa Cancun
Bel Collection & Cancun Cancun
Bel Air Collection Resort Spa Cancun
Bel Air Collection Resort Spa Cancun Adults Only
Bel Air Collection Resort & Spa Cancun Adults Only Cancun
Bel Air Collection Resort & Spa Cancun Adults Only Aparthotel

Frequently asked questions

Is there a pool at Bel Air Collection Resort & Spa Cancun Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Bel Air Collection Resort & Spa Cancun Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bel Air Collection Resort & Spa Cancun Adults Only?
Yes, there's free self parking.
Is airport shuttle service offered by Bel Air Collection Resort & Spa Cancun Adults Only?
Yes, an airport shuttle is available. The charge is MXN 1300 per room roundtrip.
What are the check-in and check-out times at Bel Air Collection Resort & Spa Cancun Adults Only?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bel Air Collection Resort & Spa Cancun Adults Only and nearby?
Bel Air Collection Resort & Spa Cancun Adults Only has a spa and an outdoor pool, as well as a health club.
Are there restaurants at or near Bel Air Collection Resort & Spa Cancun Adults Only?
Yes, there are 3 onsite restaurants.
What's the area around Bel Air Collection Resort & Spa Cancun Adults Only like?
Bel Air Collection Resort & Spa Cancun Adults Only is a short 13-minute walk from Iberostar Cancun Golf Course and 10 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Bel Air Collection Resort & Spa Cancun Adults Only Reviews

Reviews

6.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great boutique resort. Recommended.
Overall we had a great stay and I was very impressed by the service the staff provided. Front desk, pool service staff, and the restaurant staff all did an amazing job taking care of their customers. The only downfall was the water temperature in the room. Also food was delicious. Breakfast and diner.
Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is very nice!! Food wasn’t all that. But the service was good
3-night family trip
Verified Expedia guest review

10/10 Exceptional

we had read varying reviews on this resort and were pleasantly surprised. We thought it was excellent value for money. Have come to the conclusion that some people want to pay 3 star prices then want 5 star facilities.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

First off I can't give the staff that work here enough compliments. They were absolutely amazing!!! Whatever you needed they were quick to please you. Claudia, yadaira, Alicia, and kenia were great letting us know were everything was and what times certain restaurants were open. There wasn't a time we're I didn't see the staff cleaning, this place is spotless!! The spinach juice served at the palm terrace was the best juice I've ever had in my life. There was a grocery store and an amazing restraunt directly across from the hotel so we didn't have travel by car to pick anything up. The view of the ocean in the morning is breathtaking and the breeze that flows through the entrance of the hotel is incredible. I definitely recommend this place!!
5-night romance trip
Verified Expedia guest review

4/10 Fair

When we arrived, we loved that it was close to the beach with easy access. It all seemed to go well but they were a bit rude. They charged us a fee to clean the beach and our friends that stayed at another hotel didnt gets charged such fee.
4-night family trip
Verified Orbitz guest review

8/10 Very Good

Trudy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

4/10 Fair

I reserved a room with 2 beds...when we arrive they gave us one bed. It took 2 days to get us in to a room with 2 double beds. The room they eventually gave us had no working air conditioning for the last 3 days.....
Lesley, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

The shower was weak and the air conditioner was loud. The buffet, staff, and beach were great. The room was simple but good, I don't need a fancy room. I go to Cancun to enjoy the beach!
Anna, 3-night romance trip
Verified Orbitz guest review

6/10 Good

I loved the access to the beautiful beach. The hotel needs major renovation to the building as well as the staff.
4-night family trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Orbitz guest review

2/10 Poor

Check in took well over an hour and the first room had one bed so we had to get another room which took even more time.standing at the front desk or waiting at the elevator was like a wind tunnel. Horrible! And speaking of elevators they didn't work the last few days we were there so we had to use the employees elevator. Two of the nights we were there the music was so loud (and so bad) we were no able to sleep till after midnight. We are seniors so we don't stay up partying every night. The hotel itself is old and run down but it is clean. The beach was far to windy to sit out. Everything is very far away from the hotel. The staff tried but not hard enough. No apologies for anything that went wrong.
7-night trip with friends
Verified Travelocity guest review

4/10 Fair

Exactly as one previous reviewer said: “This hotel is tired”. Power outage every other day. One night people were enjoying candle light dinner involuntarily. The hotel did send a letter to room telling guests the power outage was part of public utility work. Apparently all other hotels are not affected by this perpetual utility work. They never have enough beach towels in shelf. By the way, no AC in guest rooms 73 - 83F. Guest cooks down by old school way, leave the sliding door open all night long. Apparently, the hotel has suffered from prolonged underinvestment. Just to be fair, the location of the hotel is not bad. We use bus a lot, you can easily get around in hotel zone with typical less than a minute waiting at the hotel front. The beach is clean. Staff are mostly friendly. It just have a bad management/owner. WiFi is surprisingly good for run down hotel.
HZ, 8-night family trip
Verified Orbitz guest review

8/10 Very Good

The staff are amazing friendly and polite, the food is fantastic and good value. The property is a bit far out from main Cancun and could do with an update, no tea or coffee facilities provided
14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Beach, nice hotel with an authentic feel. Amazing place and reasonably priced.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel
Really great hotel. Amazing location. Lush pool. Breakfast was really good and as we ate it so late we didn’t need lunch so saved money and just ate in the evening. Very helpful lady on the desk answered lots of our questions. Sunset drinks for free we’re great. Very helpful staff in the restaurant looked after some medication of mine which needed to be stored in the fridge. Really Recommend this hotel
Miss, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Property was priced correctly for quality. Modest but nice accommodations. Room was nice, but not luxurious. We had ocean view in the front, and ugly view of service yard from the walkway to the room in the back. The Restaurant was open late, which was nice. The food was good and reasonably priced. All of the staff were very friendly. We would stay here again if looking for a lower priced room.
1-night romance trip
Verified Expedia guest review

8/10 Very Good

The staf was excellent. The bathroom needs to be updated.
2-night romance trip
Verified Travelocity guest review

8/10 Very Good

Very friendly and attentive staff. Good food - especially at Sushi & Martini Bar. Very nice room with very comfortable bed. Beach loungers include large pillow-like beds - very easy to nap in. Relaxing place to vacation.
Mike, 7-night romance trip
Verified Expedia guest review

6/10 Good

Had to move rooms, wanted hot shower and tub that could hold water not leak water out. Very run down condition and not explained much at check in, but it seemed to take a long time. We are owners at this company and behind in paying, thought I would see what my impression was of this resort as we always have stayed at P.V.
1-night family trip
Verified Expedia guest review

6/10 Good

Staff member Johnny was amazing. Pool service was good but drinks needed alcohol bc you couldn't taste it. Room was okay but needed power outlets near the nightstand to charge phones. Had to charge our stuff in the restroom or behind the tv
Brian, 7-night family trip
Verified Expedia guest review

2/10 Poor

you can fool me once
well, this hotel is in a rough shape! There is a note on the patio door: 'keep the door closed all the time" - on the first day we closed it from the outside only to find out that there was no handle to get back in. We cried for help about an hour and staff kept waiving to us back believing, I guess it was tequila waiving. The bathroom tap kept shooting water out the bathroom door so did the shower head.The night lights were beside the bed but not connected and no plugs anywhere near. The coffee maker spilled coffee everywhere, except into the jar. When replaced, the jar opening was not aligned with the handle and poring hot liquid allover your hands and legs. Do not approach restaurant hostess or the lady receptionist without a baseball bat or at least a yard stick. The cleaning and front staff saved the grace. The view was fabulous.
tap to kill for
kitchen appliance that can kill you
anna, 14-night trip
Verified Hotels.com guest review

2/10 Poor

False advertising
No airport shuttle. Your website lists airport shuttle as one of the amenities offered. I ended up spending more on taxis than I did on the hotel room itself.
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Chris, 1-night family trip
Verified Hotels.com guest review