The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.
Harold
Harold ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 4์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 17์ผ
Great, but Overpriced.
The review for The Palms is pretty much a review for Turks and Caicos. Overall one of the most beautiful places weโve been, but unfortunately still with a poor infrastructure to accommodate so many tourists. Grace Bay is definitely the place to stay in Provo. The Palms is a gorgeous hotel, with nice, spacious rooms, a wonderful pool, right at the beach! The cons: horrible internet connection โ seriously donโt expect to be able to browse much; breakfast only until 10.30 (and after 10am food stops being replaced). Although we loved the beach, rooms and pool, everything seems a bit overrated and overpriced.
David
David ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 10์ผ
Paradise found
Totally amazing on all levels including but not limited to the ambiance, service and staff. The food way exceeded my expectations at every restaurant on property. It was all a delight.
Gianna
Gianna ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Beautiful hotel
Jose
Jose ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 3์ผ
Anna
Anna ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Beautiful place! Staff is wonderful! Beach is fabulous! Would definitely go back. Oats and Earlie were the best!!
Marie
Marie ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 14์ผ
The Palms Turks and Caicos was everything one could want for a totally relaxed stay -- excellent food, friendly and helpful staff, lovely room, and the blue, blue, blue water! They treated us like royalty as we were there to celebrate our 50th wedding anniversary.
William W.
William W. ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 13์ผ
The property is very beautiful and it was overall a very nice stay for us!
Savanah
Savanah ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 11์ผ
The beach is very beautiful and kids friendly. I just feel the customer service could be better. I booked a two bedroom oceanfront and paid good money for this trip, however I didnโt get the 5 stars service. It would be nice to start the day at the breakfast with greeting good morning and a smile but most of the staff donโt even want to work and have attitude. Once we get to the beach and I was expecting greeting and offer help with the chairs especially I have three kids, they just stood there with their phone making believe no one is there. Once we ask for help, they said did you read the sign because you have to ask for help if you needed. Overall I believe itโs the management issue that they are not getting the training needed. For anyone that has high demand and would love excellent customer service, I would not consider this place.
Hoi Lee
Hoi Lee ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
Nothing we did not like. The Palms was just a short walk to the Thursday Fish fry. The hospitality was very gracious and over the top. Would definitely recommend the Palms.
Shirley Loretta
Shirley Loretta ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
Absolutely no complaints. Everything was perfect. Probably the best property I have ever stayed at in the Caribbean
Judith
Judith ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 6์ผ
We loved everything about our stay! The moment we arrived we were greeted with a yummy cucumber drink and a cool towel, the people who checked us in and gave us a tour of the property were very nice and shares all there is to do and know. We had a Jr Suite (no view of water) and it was spacious, clean and bed was super comfy. The pool is gorgeous with a swim up bar during the day and the beach area is magnificent! The guys who work the beach (especially Rico and Oats) were always helpful and accommodating, along with friendly and informative. Breakfast in the garden was good and our server, Early, was a delight. She took such good care of us and we enjoyed talking with her! Parallel 23 was delicious and the setting outside (with music the night we ate there) was elegant and cozy. Our rooms were always clean and the turn down service at night was really nice! The grounds are well taken care of and beautiful to look at! We loved it all and we will be back!
Christine
Christine ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 30์ผ
Rachel
Rachel ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Spectacular in Every Way!
Mary Kirkland
Mary Kirkland ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Jesus
Jesus ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 25์ผ
Here is a deep dive on the resort and Grace Bay. Letโs start with why youโd come. Perfect turquoise water on a pristine beach. As though some opened a faucet on white sand. The resort itself is gorgeous and filled with mature palm trees surrounding a great pool.
The service can be hit or miss though. Paula, Wesley, Neville and Ronel are amazing. But many of the bar staff were not up to the job for the prices youโre paying. We waited 30 minutes at a nearly empty swim up bar to get a drink and close a tab. After two other attempts, we literally stopped using that bar because the service was so bad. Not island time slow, actually ignored.
The restaurant service and food was fantastic. Our breakfast staff treated us like family. And our housekeeping was stellar.
As for the accommodationsโฆ We booked two junior suites for the 4 of us. One of our suites had a shared entry with another room and second secure door. The resort booked a hospitality suite for a conference in that other room. Meaning the second secure door was propped open and there was tons of foot traffic outside our room. This was just poor planning. They should have given our room to someone at the conference. Instead, our serene vacation felt like a business trip.
They have a happy hour every night. They should either cancel it or simplify it. Itโs allegedly half price for โ1 step drinksโ like a rum and coke. So we ordered tequila soda. Not included. I ordered a beer, it was full price. Later it was corrected
Scott
Scott ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
vicki
vicki ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
It was nice and beautiful
DELIS
DELIS ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Fantastic! Will be back again.
Aniello
Aniello ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Julie
Julie ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
A beautiful place!!
Susan H.
Susan H. ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 11์ผ
Relaxing
Max
Max ๋, 1๋ฐ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 10์ผ
The property was beautiful and the pool area was wonderful. The beach was inviting and always had plenty of chairs. The staff bent over backwards for us, always ready to put towels on our chairs and offer us food and drink. It was such a relaxing and wonderful vacation.