MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Unwind at the pool or challenge your loved ones to an arcade game. With easy access to nearby attractions via the area shuttle.

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Located near Houston Zoo, MainStay Suites Texas Medical Center/Reliant Park offers a family-friendly retreat with a grocery/convenience store, arcade/game room, and laundry facilities. Enjoy the seasonal outdoor pool with sun loungers, 24-hour gym, and helpful staff praised by previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • Gym
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Weekly housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The current price is ₩90,213
₩112,720 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
3134 Old Spanish Trl, Houston, TX, 77054

What's nearby

  • Houston Zoo - 3 min drive
  • MD Anderson Cancer Center - 3 min drive
  • NRG Park - 5 min drive
  • NRG Stadium - 6 min drive
  • Rice University - 6 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 27 min drive
  • Houston, TX (EFD-Ellington Field) - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive
  • Houston Station - 15 min drive
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Jack in the Box - ‬19 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

When you stay at MainStay Suites Texas Medical Center/Reliant Park, you'll be just a 5-minute drive from Houston Zoo and MD Anderson Cancer Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Also, Toyota Center and NRG Stadium are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free area shuttle within 3 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October 01 to February 25

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park offer free cancellation for a full refund?

Yes, MainStay Suites Texas Medical Center/Reliant Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Texas Medical Center/Reliant Park?

Yes, there's an outdoor pool.

Are pets allowed at MainStay Suites Texas Medical Center/Reliant Park?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at MainStay Suites Texas Medical Center/Reliant Park?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites Texas Medical Center/Reliant Park?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at MainStay Suites Texas Medical Center/Reliant Park and nearby?

MainStay Suites Texas Medical Center/Reliant Park has an outdoor pool and a 24-hour fitness center, as well as an arcade.

Does MainStay Suites Texas Medical Center/Reliant Park have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around MainStay Suites Texas Medical Center/Reliant Park like?

MainStay Suites Texas Medical Center/Reliant Park is in Astrodome, a short 16-minute walk from Hermann Park.

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MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel with great staff
Great hotel for the price. Spacious. Great staff.
Stephen, 1-night trip

10/10 Exceptional

Safe and Clean
Though the hotel could use some upgrades, renovations seem to be underway. It’s clean, safe, and offers outstanding customer service. We stay here for overnight visits to Houston and plan to return. Hopefully, the improvements continue, as many guests appear to be regulars for business and appointments.
Linda, 1-night trip

10/10 Exceptional

Good Value
The price was right. The service was good. We would stay there again.
3-night trip

10/10 Exceptional

Great! Very clean and comfortable
Ray, 1-night trip

6/10 Good

👍👍
andre, 1-night trip

10/10 Exceptional

Satisfying
We have stayed at Main Stay a number of times and we have no complaints
Twyla, 1-night trip

10/10 Exceptional

Thank you to Cordell at the front desk for the good service
Myriane, 1-night trip

6/10 Good

The building seemed to be in renovation phase. The halls had sheet rock that wasn’t painted, the carpet had frayed ends, the toilet didn’t flush properly and dripped water. However, on the upside the room was clean and comfortable.
Cynthia, 1-night trip

4/10 Fair

Not good
There was Sheetrock missing from some of the walls and wires exposed in the elevator. The room smelled old. The hotel is in a bad area.
Rob, 1-night trip

10/10 Exceptional

Loved this hotel, it was a suite and it was great!
JUAN, 1-night trip

8/10 Very good

Mahogany checked us in and she was nothing but amazing!
Heather, 1-night trip

10/10 Exceptional

For the price, it was great. Outside looks better than the inside. Looks like they are removing. Big room . Only thing I didn’t like was the pillows.
Wendy, 1-night trip

10/10 Exceptional

I had a surgery at St Luke’s the following morning, and the shuttle got us there from the hotel no problem. Stayed a night at the hospital and still was able to leave our car at the hotel and get picked up by the shuttle the next day. Really takes stress of driving around the med center area off of your shoulders…PLUS a great money saver on parking.
Justin, 1-night trip

10/10 Exceptional

The staff was very friendly
Tamika, 5-night trip

8/10 Very good

Solid and as advertised
One of the rooms had sour smell from A/C unit. Steph was quick to move to another room. That was good.
Marisa, 1-night trip

8/10 Very good

Good hotel
Every thing you need, comfort could be better, overall a good value stay.
Preston, 2-night trip

10/10 Exceptional

Clean & great amenities!
Craig, 1-night trip

6/10 Good

Wonderful Front Desk Service
Wonderful front desk service during the day with professional customer service representatives. On the day of arrival, I was notified promptly that the elevator did not work and I was reminded of this matter at check in.So, I took the stairs and was appalled by the obvious smell of mold/mildew and a carpet that needed to be replaced-not cleaned. The room also had a smell of mildew and the ceiling showed signs of water damage and attempted repair. The walls are thin and you can easily hear conversations and babies crying for prolonged periods in the adjacent rooms. This facility has a shuttle to the Texas Medical Center for patients/family however the lack of cleanliness and the musty odor is concerning. The night time front desk employee was heard screaming into his phone for the whole first floor to hear.
Stairwell
Stairwell
Stairwell
Ceiling
Vicki, 2-night trip

10/10 Exceptional

Great staff
Paula, 1-night trip

8/10 Very good

Clean, but under construction/update. Appreciate the make up removal pads, shampoo, etc. ice machine on 4 doesn’t work.
1-night trip

10/10 Exceptional

Loved the stay .
Pragya, 1-night trip

6/10 Good

Coffee pot didn’t work No hair dryer
Bonnie, 2-night trip

6/10 Good

Will visit after renovation
Check in was cool, Cornell was very professional!! Go to room and awaiting us was a roach on one of our pillows as well as plenty little roaches. The hotel looks to be renovating so hopefully after the renovation they will have control of the roaches. And the sofa looked like it was found on the side of the road and just put in the room. We did bring the roach found on our pillow to front desk attention and was told we would get new pillowcases, but when we returned the same pillowcases was on the pillows
2-night trip

6/10 Good

After reading the reviews, I was hesitant to stay here but it wasnt as bad as most of the reviews. Yes, the place is dated, could stand a renovation (new carpets, fresh paint, etc) but our room and our hall didnt smell of mildew, we saw 1 bug. They clearly spray regularly. The small kitchenette was handy, there was no oven so we couldnt really prepare anything for meals. They do have a shuttle service to the medical center which was great (runs every hour Monday through Friday) and Gary, the driver, was a wonderful, compassionate gentleman. I would probably stay here again.
Michelle, 5-night trip

10/10 Exceptional

Friendly staff and reasonable prices
Linda, 1-night trip